This pillow has been the one I was looking for. I spent 1.5 years and numerous pillow purchases to only have my neck issue bother me each morning. This pillow after a month is still perfect. I don’t feel hot and the firmness is just enough. I do wish they made a king size. I might buy a second for my wife. We own two of their mattresses and love the Ghostbed line.

I ended up buying 4 of these pillows for rotation and so far I really like them. I only wish they were a little firmer. Only slightly. I’m relatively broad shouldered and my head tends to sink a little bit lower than I would like. There is a smell for a few days that some people call “pleasant”. Their definition of pleasant is a lot different than mine. The smell goes away pretty quickly though. I put a little Vick’s under my nose the first few days, but it’s fine now. I definitely recommend. Just wish there was a slightly firmer version.

Really like the comfort level of the pillow and the loft is just right for me. I would give it a 4.5 if possible. I don't give it a 5 because I am disappointed with the heat build up. I still flip the pillow throughout the night and the flip side isn't that much cooler. Otherwise I would give it a solid 5.

This is a very nice pillow if you like thick pillows...I thought this would sink down when I laid on it but it was still too thick. Like I said very nice pillow! But just wasn't what I needed. Hope they will eventually make a slimmer pillow but same material.

I got this pillow because I started to get really bad neck pain and back pain. Since getting this pillow, I haven't had any neck or back pain. I do wish the pillow wasn't so thick or that it had a section that was a bit thinner so my head could lay more naturally on the pillow. I am extremely picky with my pillows. Overall, I am happy with my purchase since it stopped my pain. For anyone who loves to sleep with the fan on or gets too hot during the night, this pillow is always cold. I know I will love that during the summer.

Very pleased with purchase. Shipping was fast and packaged well. Website was easy to navigate through. Product is of very high quality, well worth the price. Very comfortable and the ability to customize by adding or removing foam is a definite plus. Very happy with the pillows, now looking at ghost bed to upgrade from our old bed and mattress.

Have ordered 5 memory pillows now, this last one I received arrived with a horrible stench. I tried to remove it by washing the cover and also hand washing carefully as recommended. Did that 5x now and on different days to allow the foam to dry properly and still smells as strong as when I opened the box. Again, have bought 4 and none of those smelled like this 5th one I bought.

This pillow is my favorite one so far. If your home is cool at the time your pillow will be cooler. The pillows have maintained their shape and have been comfortable. It took over a week for them to get to my house but they arrived safely in hard boxes.

Husband and I had a ghost pillow for about 4 years now, decided to order a set for the whole family and was horribly sad to realize that these pillows are not the same as the first ones we ordered much softer, lighter and smelled of adhesive. I washed the pillow covers and 1 zipper busted the very first time.

I used to wake up with a stiff neck multiple times a week and would hardly get a full night of restful sleep. Now, I wake up refreshed and in no pain at all! I would highly recommend this pillow to anyone who has neck or back problems, it gives the perfect amount of support