Shipping time is 3-4 WEEKS - not 5-7 days. The pillow under your head heats up close to a regular pillow within 1 hr., but the rest of the pillow is only partially heated up. The flip side of the pillow never is as cool as the opposite side ( side with embossed "GhostPillow"). Pillow is comfortable, but density occasionally causes ears to block up when sleeping on your side. Pillow needs more fill for side sleepers. I ordered 2 anticipating this issue, but was only sent one - waiting for the other to arrive so I can double up. Overall pillow is an improvement temperature wise, but you still need to flip just not as much. Pillow is good for about 4 hrs. before it is totally heated up to the extent of a regular pillow.

I don’t think there is a perfect pillow out there but this is pretty close. It is very cooling. Although, I think it matters what pillowcase you use with it. The only thing I don’t like is the name GhostBed embroidered on the front. You can see it through some of my pillowcases.

This is a great all around pillow. It doesn't sleep hot which was my largest concern. It provides great support, and it comes apart easily for washing. This price is also great compared to similar pillows. I do not have a ghost mattress yet, but from the quality of this pillow, I plan on purchasing one within the next year.

Spent so much money on pillows the last couple of years and was sick of it! Broke down and finally decided to try out these Ghost Pillows. These are so soft (but head doesn't sink all the way down), it cradles your neck and head. Been sleeping on these for a few weeks now and going to get a couple more! I also ordered the Shredded Memory Foam ones but they were too stiff and not very comfortable so I gave them to a family member. These Faux Down ones are perfect.

Upon seeing the add about theghostPillow, I was doughtful. I have had surgery on my neck and no pillow was ever good. I took a chance and bought a GhostPullow, not expecting any difference. WOW was I wrong. I started getting good sleep immediately- and with no neck pain! I have already recommended your pillow to several people. Thank you for a great product!

Contrary to the claims on the FAQ site, this pillow has an overwhelming smell. It took over the bedroom. I bought two pillows and I woke up the first night with both pillows on the floor trying to escape the smell. It gave me a headache. I am not one of those people who gives really bad reviews. I am happy with almost anything, but this is just not tolerable. When I contacted the staff, they were super friendly and provided recommendation to eliminate the odor, but it has been weeks and the oder is still there. I washed the covers, ran the pillows in the dryer with no heat...squished the pillows daily for weeks and still too much to sleep on. The pillow actually seems comfortable and I sat on them a few times trying to get the smell out and they actually were a bit cooling - so if it didn't;t have the scent I would probably rate 5 stars. I would send them back, but the shipping that I apparently have to pay would be almost as much as the pillows cost me, so I guess I am stuck with them. I am hoping that after another six weeks they may be OK to put in the bedroom without being overtaken by the smell...sorry, I REALLY wanted to love this pillow.

This is the second ghost pillow I’ve gotten and I love them! I got one a few years ago and it’s holding up great, I would have had to buy at least two other regular pillows by now. Since I loved it so much I bought one for my son who is now also in love!

I bought this pillow because I was experiencing neck pain in the morning, and this pillow was recommended as a quality pillow for side sleepers. After a short delay in the shipping of my pillow, I felt as though, perhaps I should have bought a pillow elsewhere. But I’m glad I didn’t. In all honesty, this is the most comfortable pillow I have ever used. I haven’t had a single instance where I woke up with a sore neck or discomfort. I wake up in the morning well rested, feeling light. The height of the pillow is perfect if you are a side sleeper. I cannot recommend this pillow enough, and considering buying another for my wife.

I knew I was taking a risk not being able to “touch” the Ghost Pillow before purchasing it, but that risk turned out to be well worth it! I love this pillow! It stays cool all night long and provides the best support for my head and neck. My kids are all begging me to purchase one for each of them!! It really is THAT amazing!

I suffer from neck pain and migraines and both have significantly lessened since I got my GhostPillow. Falling asleep is faster, complete comfort on any side (back, side) has been delightful, and it feels like the pillow is molded to my body. I’m grateful a friend recommended it and I’ve recommended it to others. I am very pleased!