First class all the way ...the rep. I ordered from over the phone was excellent... shipping was quick it came in two different shipments a couple days apart. Did not get the white glove delivery* i have had mine a month now and don't know how i could sleep with out this set up... i use the foot massage every night set the level on the 2 of 3 speeds available and the time on 30 min. and good to go! I would definitely buy again.. BTW i like a firm mattress so i went with the base mattress perfect for me.

I bought this for my grandfather who needed help sitting up and down in a bed and also getting comfortable while he was very sick. The joy this bed brought him was amazing. He learned the controls easy, and was happy he could change his position without having to call for help. He compared it to an at home hospital bed, but with a couple extra features (like the massager and underneath lighting). When it arrived (queen size) we picked it up from outside and brought it up to the bedroom. Although it was considerably heavy, it was very sturdy. Setting it up (installation) was quite easy to complete. It only took about 10-15 minutes once unwrapped. I didn’t like that some of the cords appeared loose underneath the bed, but it is underneath and no one would ever see it. I put the batteries in and it started working instantly with their old mattress. It was perfect! The one thing I would recommend to GhostBed, add a wrist wrap feature for the elderly/sick so they won’t continuously lose the remote. That was the only thing I had to continually help grandpa do. It wouldn’t be useful for most, but that extra option would be nice. Or maybe a wall/furniture holder? (I didn’t see one but it doesn’t mean it isn’t an option!)

My wife had back surgery about 10 years ago and was having trouble with our new mattress (purchased at a different store). I purchased the GhostBed Topper to see if it would help relieve some of her back pain. This is the second topper that we tried. Luckily it did the trick. She sleeps well on it and wakes up pain free. I would definitely recommend this topper to anyone who has back pain issues or just wants a comfortable nights sleep.

I really like the GhostBed adjustable base! Very easy installation. Took my son and grandson about 10-15 minutes to install the legs, turn it over and plug it in. Only problem was the base only comes with 12" legs. I had to order 6" legs so I could get in the bed. It would be better if the base came with adjustable legs. This base comes with all the bells and whistles. I mostly use the raised head and foot feature. I'm elderly and have chronic pain in my shoulders, back and hips. I'm able to adjust the bed so I'm able to sleep. This base is so much better than a hospital bed! The base is heavy so you do need at least two strong men to install it.

I highly recommend this bed! My husband and I went with the 3D Matrix mattresses and couldn't be happier. While this bed is an investment, it is well worth it. We originally started shopping for an adjustable base bed to help with my husband's snoring. We are almost a week in and our nights have been snore free! As an added bonus, the comfort of this bed has made my sleep even better. I definitely feel younger in the morning! We did have some delay with delivery, but the quality of the product definitely out weighs the inconvenience we had with shipping - 5 star worthy!

We love our Bed! We bought the Split King with the Twin XL Luxe Mattresses. So much better than expected. We went from a Tempurpedic Cal King (older) that was hot. Did I say hot? I mean I was waking up on fire every night until we made the decision to go with a new Ghostbed. I am now sleeping through the night. So comfortable. This Split King could be the key to a happy marriage. My husband tends to stay up late with his bed inclined into the wee hours, while I fall asleep earlier with a slight head tilt and the massage feature on high. It is seriously luxury and not in any way does it have the feeling of two beds pushed side by side. We were worried about that, but we are just as close as always. We did splurge and get the Ghost Sheets and there are no regrets. We love everything about this bed. If you have read this far, you are like me and read every review before every purchase; buy it. Best decision we made in a long time. The price is fair with the bundle and the Luxe mattress fits our comfort level perfectly. It is seriously the Goldilocks bed...just right!

I’ve been using my new bed for about 30 days and from night one, i didn’t toss n turn from pressure points and i wake up without back or hip pain. Its simply therapeutic and worth every penny.I highly recommend especially for people with back pain, shoulder pain, SI Joint pain, etc. Give it a try, you’ll gonna love it!

About ten months ago we got the Ghostbed split king adjustable bed, and sheet set. Absolutely loved the bed and sheets! It's like having an "ahhhh" moment every time we get into bed! A few weeks ago we decided to get the memory foam topper. Now it is perfect!! I recently had a knee replacement and I can honestly say having the Ghostbed made my recovery so much better. Being able to adjust the angle of my legs at the touch of a button was so convenient. It made it so much easier to get comfortable. And now with the memory foam topper we couldn't be happier! We did have an issue that we had to call customer service about, and the customer service team couldn't have been more accommodating and efficient at resolving our issue. Really an excellent company to do business with. Thank you!

Bed and frame arrived separately. The frame arrived first and seven days later, the mattress arrived! I assumed when you ordered a “set” both pieces would arrive together? The mattress is like sleeping on a marshmallow. I called to complain about how soft the bed was, and I was told to remove the mattress and walk on it to remove air, and to repeat this process over the course of several days. Okay, nowhere in the “instructions” (on the side of the box), are you instructed to walk on the mattress over a period of several days, before installing it on the frame. I walked on the mattress a few times a day over the course of a week, and then drug the mattress back on to the adjustable frame, and saw little improvement. Also, there are no handles on the outside of the mattress, and I live alone, so removing a queen sized mattress from the frame by yourself is quite challenging. I must wait 30 days to return the mattress, and I’m like a little kid counting down the days before Christmas. I cannot wait to be rid of this mattress! If you weigh 95 pounds, it might be a great bed, but I do not. I’m 5’11” and weigh170 pounds. If you sit on the side of the bed it collapses to the frame, zero support. I sleep in the middle of the bed. The remote control is great, and the lighting/ illumination feature underneath the frame is nice. The massage feature is a joke, as the mattress absorbs the vibration and whatever movement you feel is very, very subtle.

Nice bed combo very comfortable. Using the ghost protector seems to negate the cooling of mattress and does not allow foam to use body heat as well to conform to your body. Everything is high quality however it seems the ghost protector is a waste of money and not returnable. We really like the sheets they are very nice. Have not received our pillows yet as they were on back order.