The website heavily promotes a 101-day sleep guarantee, but that only applies to mattresses. The fact that this item is not returnable is buried deep in the FAQs. One must click on on an FAQ question just to learn that this is considered a "personal item" and that it is therefore not returnable. So, no 101-day sleep guarantee on this or any other mattress topper, just on mattresses. I bought this thinking that if I didn't like it, I could return it, but that is not at all the case. There was no flexibility on this even though I had no idea of this before I bought it.

I was a bit skeptical but figured I would give this bed a try. I love it! It has really helped with my reflux problem in being able to raise my head without having a zillion pillows propping my head up. The only thing I wish I had done differently was to keep my old mattress as it was more comfortable that the one I bought with the bed.

Been sleeping on for 2 weeks and from the first night it's been wonderfully comfortable. Just the right amount of firmness and cradling plushness. Has provided the relief I sought for lower back and hip pain. The cooling layer is awesome. Pillows are perfect too! - CJ Anderson, Pacific Beach WA

Pros: I like that the topper has different sections for your body and comes with a cover. I have chronic back pain and can actually sleep on my back now. Cons: My current mattress is already a deep one so now the bed is almost too high to get into. And none of my extra deep sheets fit. Maybe extra extra deep sheets could be sold with the topper.

Bought the Ghost Bed Luxe and adjustable base combo after doing a lot of research and Ghost Bed having a great special in April. The mattress is phenomenal and the adjustable base is a game changer. I’ve slept on it for 4 nights now and find myself falling asleep quicker and having a more complete nights sleep. I was hesitant to pull the trigger on this set up, but am very happy I did. Set up was a piece of cake and I’m looking forward to many more nights of great sleep on this set up.

For the past 2+ years, I’ve been sleeping on our couch because I needed to sleep with my head raised up some And our old mattress dipped backwards lol. It was so uncomfortable, but better than lying uneven with springs poking in my back. My sinuses drained, I tossed and turned, I snored (he snored!) and I didn’t get good rest. It took several days to adjust to the mattress, because my body just wasn’t used to sleeping good- I had to basically adjust to proper sleep, and find my correct position .... but now I sleep like a baby. I also used to lay awake for hours every night because of anxiety and insomnia... but now I Set my sleep position and turn that massage feature and zzzzzzz. OUT.

The comfort level of the cooling mattress topper is exceptional. Its plush and supportive design gently cradles the body, relieving pressure points and promoting better spinal alignment. The combination of soft memory foam and cooling gel technology creates a soothing sensation, keeping me cool and cozy even during warm nights. It’s like sleeping on a cloud, providing the perfect balance of softness and firmness for a truly luxurious sleep experience.

It’s one of the best mattresses I’ve ever had. I mean, for that price, it very well better be the best mattress I’ve ever had. It was delivered in two days, the functions all work properly, set up was easy, and my sleep has definitely improved. I wish the massage function would go higher than 30 minutes, though. Otherwise, it’s a great mattress. Thanks, GhostBed!

The order was fast and simple with the help of an agent. Product was delivered on time. Set up was simple and easy. The bed frames are sturdy and strong. All functions operate smoothly. We are enjoying the bed and hope it would last a long time.....

Everything about the bed is great except one issue. --There were 2-3 screws from the frame that were loose and 1 just fell out. I was able to screw them all back in tightly. Think I saw some reviews state there is a clicking sound when moving. The only time you hear a brief/whisper quiet click is when the bed starts to initially move or stop moving. Raises and lowers just fine and holds place if you want. The LED lights underneath it are SUPER bright! Massagers are nice, but I dont use that often. Remote control lights up and is very bright blue color when you push a button. I have a Nectar Lush mattress on it and it holds in place excellent. Keeping bed in position for long periods of time does not permanently distort mattress either. Important!: I got a Queen, and you will need help moving it. As it is heavy. Very simple to setup otherwise...screw in 6 legs and attach a few plugs. Crazy thought, but how about a feature where there is an alarm clock and the alarm is the massagers coming on? I would recommend it, and it is my first ever adjustable base.