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Customer reviews for Soundcore by Anker Sleep A20 Noise Masking True Wireless Earbud Headphones for
Soundcore by Anker Sleep A20 Noise Masking True Wireless Earbud Headphones
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Showing 61-70 of 97 reviews
Feb 7, 2025
Kevin
3 out of 5 stars review

Promising yet disappointing

My interest in these headphones was high as I have tried multiple sleep headbands and regular headphones to help me fall asleep, stay asleep, and go back to sleep. I have an active brain and a spouse who snores; finding a good headphone solution would help us remain in the same bedroom at night. The features of the A20 headphones are good with the slim fit, noise blocking options, and auto switching white noise. Also, having a phone free control of adjustments is important to not flood myself and spouse with light from the phone if I need to adjust what is playing or make changes to volume. As a user and lover for the Google Pixel Buds Pro with their easy touch controls I looked forward to similar functionality in the A20 Sleep Earbuds. However, the touch controls on the A20 are unusable. They do not work, on either bud, even if pressing hard enough to drive the buds dangerously and uncomfortably into my ear canals. After multiple attempts and testing, even after working with Soundcore support on instructions for proper use, the only way I can get the "touch" controls to work is pinching it between two fingers. Even then the response if erratic at best and requires multiple attempts to use. The next major downfall for me is the white noise. I do like the auto pause of bluetooth audio and switching over to white noise. However, the change over generally wakes me up as the volume is high on the background noise. To remedy this, I spent time adjusting settings including dynamic volume that uses the phone's microphone to adjust based on nearby sounds. Still it is too loud and abrupt plus the loops are short with poor transition between the loop. I could hear the change from the start of the clip to the end and restart every several seconds. The good aspects are the fit and general comfort as a side sleeper. My ears did get hot and I worried about trapping heat and moisture in my ear that could lead to infection or other issues. The case is slick and works well. The app has a lot of options, but is not super user-friendly. I kept finding myself clicking around in multiple places to find what I wanted and discovering that some options are only available when the buds are out or in the case and dependent on the mode they were in. It was frustrating and confusing. If the price was lower I would keep them, but with the price point I don't see enough value and will return it. An update to the app and firmware may go a long way to helping the issues too.

Review from soundcore.com
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Aug 31, 2024
Dolan
4 out of 5 stars review

These work well for side sleepers, the sound quality is good. It’s somewhat limited however you can create your own sleep sound mixture within the app you can download to use with these earbuds. I’d like to see updates that give you more premixed soundscapes you could use. These earbuds are worth a try if you use earbuds to go to sleep.

Review from soundcore.com
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Sep 30, 2024
Emily
4 out of 5 stars review

These are amazing! I was skeptical on how much they would block out snoring since they don’t have active noise cancelling, but I seriously can’t hear a thing with them in. They have so many sounds to choose from in their sleep mode and if you don’t like any of those, you can put it in Bluetooth mode and find a sound you like from your phone. They are incredibly comfortable and you can’t feel them at all while sleeping (I’m a side/stomach sleeper). The battery lasts all night and the charging case battery lasts for over a week. My one and only complaint is that I can’t hear my alarm with them in. The alarm on the app doesn’t seem to work well. I wish there was a way to have it play my phone alarm through the headphones while in sleep mode.

Review from soundcore.com
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Dec 19, 2024
Eduardo
1 out of 5 stars review

Garbage product

Horrible brand that offers garbage products that fail after few months of use and they don’t offer warranty in Mexico. Even when that should. If you can’t back your product with a warranty then you shouldn’t sell it. Shameless brand that takes advantage of their customers. Absolute garbage.

Review from soundcore.com
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Jul 31, 2024
Ben
5 out of 5 stars review

Working incredibly well so far after a couple weeks! They really block out a lot and are super comfy! Don't feel them at all. I don't wear them every night yet, but when something noisy happens it's such a relief to have them handy. Even without music or other sounds they block out enough to help me sleep through a lot of things But, if I really need to block something out, it's nice to have the option to add more. For the first few nights I woke myself up with these in cuz they amplified my breathing inside my ears, 😂 but I haven't had that continue to happen so we'll see.

Review from soundcore.com
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Jul 5, 2024
David
4 out of 5 stars review

Overall, very comfortable while sleeping and decent sound quality

While I generally love these earbuds and I fall asleep listening to audiobooks every night, I have one small complaint. Why can’t I see exactly how much charge is remaining on the charging case? I can see the percentage charge for the earbuds, but my only charge indicators for the charging case are the 3 LEDs on the case. 3 lights mean 70-100%, 2 lights is 30-70%, and 1 light is 0-30%. Not very precise. Furthermore, when I plug in the case, even if it’s fully charged, that third light is always blinking. I’ve never had all 3 lights solid…ever. This is in contrast to EVERY other earbud case, magnetic charger, and plug-in charger I own, including those made by Anker (Soundcore’s parent company). Come on, guys. For a $150 pair of earbuds, I would expect a little more info on the charging case’s battery life. Also, my Beats Fit Pro case and wireless earbuds all show up in the iPhone Battery widget on my phone. So I can ALWAYS see how much charge everything has. Oh, and one more thing. Where is the supposed Soundcore widget? I installed the app on my phone, but I can’t find the widget anywhere.

Review from soundcore.com
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Jun 15, 2025
Christine
5 out of 5 stars review

Life saver! I sleep like a baby now!

Review from soundcore.com
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Jun 20, 2025
Mengda
1 out of 5 stars review

Can not recommend this one

The sound quality is worse than dollar earbuds.

Review from soundcore.com
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Jun 1, 2025
Lisa
5 out of 5 stars review

Waaaaaayyyy better than the Soundcore A10s!

Review from soundcore.com
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Jan 17, 2025
Lori
5 out of 5 stars review

Soundcore Support

I have the Sleep A10 and the A40 and absolutely love them. I have to say I think Soundcore support is top notch! I wouldnt hesitate to purchase any of there products again.

Review from soundcore.com
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