Thank you very much for sharing your recent ordering experience with us. We're really sorry to hear about the inconvenience that this has caused you with your shipping. For the most efficient solution, we suggest getting in touch with Walmart’s Support team. If you have any further questions, we welcome you to contact us by following this link: www.purina.com/contact-us - The Cat Chow Team

Thank you for bringing this to our attention. We're very sorry to hear about your cat's experience with Purina Cat Chow Indoor Dry Cat Food, Hairball + Healthy Weight, and we hope he or she is feeling better now. We take complaints of this nature very seriously, as the health and safety of pets are our number one priority. We'd like to learn more and offer our assistance. Please contact us at 1-888-228-2469 (888-CATCHOW) whenever you have the opportunity. We are available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you. – The Cat Chow Team

It’s great to hear you found the recipe to help keep your cats healthy and happy. Thanks for your support! – The Cat Chow Team

Thank you for giving the Purina Cat Chow Indoor Healthy Weight and Hairball Dry Cat Food With Chicken a try for your cats, and we're sorry to hear that it wasn't a big hit for them. We'd like to gather additional information to learn more about your and their experiences and further assist you. Please feel free to contact us by visiting this link: https://www.purina.com/contact-us. - The Cat Chow Team