I bought a nectar full size mattress and the adjustable base. I loved it far better than the queen adjustable base in the other room so I bought a queen adjustable base. I love that I can make it as high or low as I want with the leg segments and the massage is far better than the other brand adjustable base that I had. I am very satisfied with the 2 Nectar adjustable bed frames and my Nectar mattress. I bought a nectar premiere twin mattress for my son also. I will highly recommend the Nectar brand to anyone I hear of needing a mattress or just a new adjustable platform and you can’t beat the Nectar guarantee.

Purchased in April 2021 malfunctions and difficulties with adjustment settings by May. Supervisor/s of Customer Service need to give their employees a refresher course in assistance friendly skills. This applies as well to their "Expert Support Team."

I purchased the adjustable bed frame in December of 2020. Arrived quickly, setup was easy, and it worked out great. That is, until the remote stopped working in less than a year. In September of 2021, I reached out to the customer service team to get a replacement remote. They sent me instructions to download the app, which only works occasionally (I have had the bed stuck in zero-G for a day because the app just stopped working). They also requested that I send photos of the tags on the bottom of the frame. I sent in the photos. I then received instructions to call and provide the same information that was in the photos that I sent. I called and provided the information. I have now in January 2022 received another email to ask what was wrong with the remote. There are ever increasing hoops to jump through, and I'm still just left with a basic bed frame.

The remote works, but the bed doesn’t do anything. It’s not easy to set up the cables, apparently I did something wrong when connecting them, but the instructions are not clear. Nectar’s customer support is mediocre. I’m very frustrated, I gave up and I’m just using the bad without any of its functions, at least I can sleep on it as a conventional bed because I can’t use none of its functions!!!

We though there was a snore function, but it wasn’t included. We also thought that the bases somehow joined via the frames. We can’t have our big dogs on the bed because they’ll fall through the middle. Other than those two things, the zero gravity is fantastic and I love having two preset favorite settings. I’ve noticed less pressure on hips and love sleeping with legs elevated. Under bed lighting is a nice feature. When I first tried the massage feature, I kind of thought it was silly. I’ve since changed my mind. It kind of lulls you like a car ride does a baby.

Occasional it stops working. All I do is unplug it and plug it back in and it works, so it is no great inconvenience. I like having the adjustable bed for things I want to do before I sleep. Having the adjustable has not improved my sleep habits at all. I am happy with it… just not extremely happy.

The assembly of the frame was made difficult because there were welds inside the tubing where other tubing was supposed to slide inside making it impossible. Also the bolts for the mattress retainer were to short by a half inch. Looks like poor quality control.

I absolutely love my new bed! Since I've been sleeping on it, I have stopped tossing and turning. I sleep comfortably in one position throughout the entire night. This by far has been the best decision I've made and one of the best investments in myself I could've ever done.

Well it was ez enuf to put together but the massage feature on the bottom of the base is on permanently! I have to unplug the bed to make it turn off! So that means I have to plug the bed in to change positions so I'm not able to enjoy it how it was supposed to be used!

The bed frame stopped responding. Now I only have an overpriced flat bed. These adjustable beds are a good option especially for a paraplegic like myself. The remote is convenient and easy to use but the massage option is not worth paying any extra money for. You get more noise out of it than a massage. All it does is shake the mattress under you. If you have a good comfortable mattress then you won't feel much of a massage. You can buy the Nectar mattress but for the bedframe I would recommend other better and less expensive options. I've seen similar options with up to 10 yr warranties and lower price. Look around for better options.