1st, I was surprised to receive a queen size pillow rather than a standard. I think that is a plus for some. Also, I was hoping to recieve the white ghostbed pillow. Rather I received the yellow nature's sleep pillow. The color bleeds through my white pillowcases and is unappealing. As to the comfort level, it is a firm soft feeling. I think it works well for side sleepers. As for when I sleep on my back, I think it's too firm for my neck to cradle into it. So my neck is left elevated too high. For side sleeping, it seems to be at a good height to keep my spine aligned.

Not only is the mattress uncomfortable. Not only is the mattress you receive shorter by inches (in both length and width) then the dimensions listed online. But if you try to use the 101 night sleep trial they so "generously" offer, they will refuse to honor it.

Love the pillow! Super cooling and feels great. Its suportive but in a way that puts your head at just the right angle without being hard at all. Comes in a very nice box and it immediatly screams quality. We will be buying more in the future. Love how it keeps you cool at night.

The ghost pillow is fantastic. I get a better night sleep and love how the material feels and cools my head dont wake up with my head sweating. My wife and I already encouraged some family members and friends to order them one. We are thinking of ordering some for Christmas gifts.

Great pillow. Scent was a little strong on first day but became pleasent shortly after. I live in the mountains in the snow and my house gets pretty cold at night and in the morning. Pillow can be a little firm when it's really cold but warms and softens fairly quick. Pillow is also a little firm for me in general and that's the only reason for giving four stars. For me, if it was softer, I'd give it solid five stars. Extremely high quality pillow. Love it, and thanks a lot

I bought this for my teenage son. At first he loved the feel of it, but by bedtime the first night, he was saying he didn't want the pillow because of the 'lavender' aroma therapy. He finds it stinky and unpleasant. I'm allergic to lavender, so I can't use the pillow and neither can my husband since it would be too close to me as I sleep. I told my son he had to suck it up and hope the scent wears-off quickly.

I'm actually leaning back on my new pillow right now as I write this. We bought 4 pillows... and I'm enjoying mine. I was due for a new pillow... and the ease of getting these to go with our new Ghost Bed, along with the lengthy "trial period" is what sold me on them... and it's the comfort and coolness that will keep me sold on them.

This pillow is always cold! I bought my boyfriend one as well. The only downside is that it props my neck up a bit too high as I like a flatter pillow or atleast under my neck a bit more but that's not an issue with the pillow that is just personal preference

I didn’t want to buy a pillow online but after reading some reviews I wanted to experience the hype myself. Wow what an excellent pillow. I gave it a try because they also offer a return period should you not like it. I love it. I will be keeping the pillow and hope to enjoy the cushion and softness for years to come. There really is not compromise here!!

I would not recommend this pillow to anyone under 140 lbs or someone who sleeps on their stomach. I'm 5'7 and 140. I am a side and stomach sleeper. My head never sinks enough into the pillow and my neck and shoulders hurt after using the pillow. In order to sleep on the ghostbed I need a softer pillow. I would have loved to trade it for the faux down but the pillow was not returnable. On the plus side the pillow stays cool and my boyfriend who is 6'1 and 176lbs the pillow is comfortable for him. So I guess recommendation would not be for those under 140 but could be a great pillow if you are 160 and above.