Shipping took a while due to covid-19, but once it got here it has been great. The cover on the pillow actually does stay cooler than other pillows, even with a pillowcase on. I haven't had any issues with it sleeping hot like foam can do sometimes. While it is softer than my previous memory foam pillows, it doesn't sink in as much as they do. I've had some really great sleep on it so far. My old pillows (Target memory foam pillows) are no longer comfortable and don't seem to be supportive. I've woken up with almost no neck or back pain since switching (have neck and back issues so that will never completely go away) and no headaches from pressure from pillows or misalignment of my neck. I'm a bigger guy (6'1" 300 lbs) who usually sleeps in all positions throughout the night (back, side, stomach) and all have been mostly comfortable. Stomach sleeping isn't quite as comfortable because I think the pillow is just a touch too high, but after a few weeks/couple months I think it might even out. The only downside I see is if you are someone who likes to flip your pillow over, only one side has the cooling cover. We have a Purple mattress and this pillow works pretty well with it. I think my wife is plotting to steal this pillow from me. You may need to order 2. Side note: the "GhostPillow by GhostBed" logo can be seen through our pillowcases, which I personally don't have an issue with, I think it is a really good example of smart branding, having a "ghost" of a logo show.

I am a two pillow person. Have been for many years just to get a decent nights sleep. I purchased a ghost pillow and was not gonna like the single pillow situation. Man what a game changer the Ghost Pillow is. I am now a single pillow man and am having the best rest I have had in quite sometime.

I had very high hopes for this pillow. I used it for 10 days, but could not like it. It is OK for sleeping on your back. But there is little support (it's way too thin and soft) for side sleepers like myself. I tried putting another pillow or blanket under it to raise it, and this didn't help. I would wake up with head or neck pain every day. Went back to my shredded memory foam pillow instead. When I contacted the company, they will not provide a refund, or even an attempt to help since I purchased the product using a groupon. Guess I have learned my lesson to read the fine print when trying to save money.

I love my ghostbed so much I got three pillows free. The pillows are so nice I bought two more! I'm 25 and never have had a bed that when I sink into it ever so slightly feels this comfortable. Love these products! Thank you for improving my sleep outrageously ghostbed!

Love this pillow. It was a little weird to get used to at first, but after a great nights sleep any weirdness melted away. Just like the mattress, you think it's going to be weird but it's different because it's COMFORTABLE. less neck pain, deeper sleep, more rest. Highly recommend this pillow!

I love my new pillow, its still Amazing on how the pillow stay cool to the touch. I'm completely blown away. My only con to the pillow is...the logo on the front of the pillow makes its a little uncomfortable to lay on. The logo should have been displayed on the back perhaps, it makes the pillow look out of place when displaying (very odd display look).

Not only is the mattress uncomfortable. Not only is the mattress you receive shorter by inches (in both length and width) then the dimensions listed online. But if you try to use the 101 night sleep trial they so "generously" offer, they will refuse to honor it.

I'm sleeping on a queen GhostBed mattress and a GhostPillow. Life is good. Sleeping in on the weekends and waking up on this bed is luxurious. I used to sweat profusely on our innerspring Beautyrest, in the last 45 days I'm honestly not sweating on this mattress. It just isn't nearly as warm.

Great packaging presentation. Substantial weight. It really does keep cool and I'm not sweating during the night. A bit firmer than what I was expecting. But, softened a little after about a week's use. And is just right now. Starting to sleep more soundly.

This is the perfect pillow. Contours to your head and helps you sleep while keeping you cool. I enjoy that this pillow isn’t too thick nor too soft and thin. I couldn’t have made a better purchase than buying this great investment pillow. Give the perfect balance and is very well constructed.