My ghost pillow came in a very nicely packaged box. Once opened and began using it is the perfect softness. With the natural cooling it has helped me sleep better. I can’t stand a hot pillow and this is not that. Would purchase again.

Doesn’t matter the heat index or humidity, these are some of the coolest to the touch pillows I’ve ever had!! Super comfortable as well! Would buy again!!

Very nice pillow, retains its shape and is relatively cool. The only improvement we could suggest is that it could use more height overall, but not enough to remove a star.

I got this as a Christmas present so I haven't really had it long enough to give a five. It supports my neck well. No headaches when I wake up AND it smells fantastic!

Pillows are comfy and hold their shape but are too thick to sleep with and hurt our necks. Our grown children didn't sleep well with them either so we use them to prop behind us when reclined. Would not but these again.

We've had our ghostbed for about a month. The pillows are great. The bed is definitely better than our old bed but I don't get a foam feeling at all. There's no give to the mattress leaving your back pretty stiff in the morning

The mattress and pillows arrived quickly. The bed is exactly what I wanted. The pillows took a few nights to adjust to, but now I could never go back to a regular pillow!

I thought this pillow was going to be way better than what it is. It still flattens and i still have to flip it to the fluffy side and i still wake up with a stiff neck.

15-day old user. I love how it fits and support my head. It may have a "plastic-ky " scent for couple of days of using it. Materia seems lasting. I've been with my old memory curve pillow, i guess it's time for a change.

For the price the bed is a good buy. The three free pillows were also a nice bonus and I'm happy with my purchase. If you like a firm mattress, you'll enjoy a ghost bed.