I greatly appreciate your company for making a quality product at a reasonable price. This bed is absolutely fantastic! I love my bed. I also was able to keep my bed frame as well, all the bells and whistles without it breaking my bank account. Would recommend to everyone! Great job GhostBed! B. White, Roanoke , VA

Had to wait for our children to visit to help set up. so far so good. w Had to wait for our children to visit to help set up. Satisfied with the adjustible base. Wishing you gave the option on your 6"or 12 " legs, having difficulty getting into bed. Now have to wait for children to return and switch out shorter legs

Missing screws upon delivery told to use match sticks to help secure . Then 2 -3 months later more screws fall out. Now im told they will send people into my house during covid to assist me . Warranty is a joke. They sell a defective item an exclude it from the warranty refund

So we bought two of these twin XL frames to create a base for a king bed. We also bought two Saatva twin mattresses so we could move and control each side independently. There needs to be a way to tie the frames together. We are constantly having to push them back together. I would think it would be easy to install blind nuts into the frame and supply a piece to hold the frames together. There should be instructions on how to mount the power supplies to the underside of the bed. This makes the wires easier to manage and keep out of sight. I moved the USB plugs from the inside of each frame so we have full use of all the plugs.

I purchased a split king setup and both my wife and I love the power bases along with our 3D matrix mattresses and Ghost Bed pillows. The bases are smooth, quiet and very sturdy. With our bed being a split king we do not have any sliding around of our mattresses like I have heard from others that have different split king setups. The remote is great all buttons are backlit with a built in flashlight which comes in handy. The present buttons are awesome and I love the one touch flat button when you are ready to go to sleep. The massage features are ok but I didn’t purchase my bed or bases for that. I have also tried other competitors bases at retail stores and I really wasn’t impressed with their massage feature either. The under bed LED lights are bright and work great. Setup is super easy and there is an instructional video on the Ghost Bed website. You should absolutely have another person help you with positioning the bases inside of a bed frame if that is going to be your setup. All in all this is a great power base system and the value for the quality and features are unmatched. I have and continue recommend Ghost Bed products to my family and friends.

Overall we are very pleased with our purchase. I love the firmness of the mattress which I was aware of but it was a little too firm for my husband, just a heads up. The reason for four stars is because the setup wasn’t as easy as stated, the motor on one of the bases wasn’t attached and when we turned it over, it literally fell to the floor. Luckily my husband is super handy and could tell right where it was supposed to be attached and modeled the 2nd base to ensure it was put back where it belonged. We love the functions and the especially the massage feature!

I highly recommend the 6” legs if your current bed is too tall for you. Easy to put on once you get the existing legs off. When you order online, you will receive an email asking for your model number so they can send the right legs. Would be better if they had you enter your model number when you order. It took 6 weeks from the time I ordered to the time received due to back order. Be aware they charge your credit card when you order, not when they ship. The 5 stars is for the legs, not the process but I have to say that customer service is quick in responding to emailed questions.

Two Twin XL mattresses making a king is a novel idea, but for our dogs, who sleep with us, not great. The mattresses slide apart and the dogs disappear into the ravine. We bought a strap, but do I want to sleep on a ratchet strap? Cant go around the perimeter, as suggested, because of differing levels of adjustability between the two, so going across is the only option. Not great.

power base is awesome seems well built slept on mattress 2 weeks so far no back pain I'm a side sleeper mattress to me is not to firm and has good support happy camper so far mattress definitely has weight to it hopefully from quality material time will tell shipping took about 3 weeks thats why 4 instead of 5 they should let you know when you order it my take 3 or 4 weeks

My Friend had the bed already for a long time, he showed me all the features and the things the frame brought, lights on the bottom of the frame, the base capabilities, I was impressed, specially the price tag, he had it for a long time and he hasn’t had any issues with his bed. The instructions were also easy and clear to understand, the pictures of the components really help in doing the set up One minor issue I had, I wish the wire that comes from the bed to adapter was at least 3 or 2 feet longer. Also when I receive mine there was one minor issue, the power adapter didn’t work after a week of use, so I contacted costumer service, they send me an email to send some pictures and additional information, later on after a week I got a new adapter that work perfectly for now, hopefully everything is good, The base is actually quite heavy but is totally worth it, it fits comfort with the bed frame I currently have and I can easily access the bottom of my bed without having to lift anything. Over all I think is a good base and I’m going to give GhostBed the benefit of the doubt on my situation because sometimes things happen and my friends base has last him years already so hopefully my base last me a while