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Customer reviews for Shark Navigator Robot Vacuum and Self-Empty Base, Bagless, SmartPath Navigation for
Shark Navigator Robot Vacuum and Self-Empty Base, Bagless, SmartPath Navigation
4.7 out of 5 stars
stars58 ratings58 reviews
  1. 5 stars79% (46)
  2. 4 stars14% (8)
  3. 3 stars3% (2)
  4. 2 stars0% (0)
  5. 1 star3% (2)

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Showing 1-10 of 58 reviews
Apr 30, 2026
Clean Latifa 2026
5 out of 5 stars review

Saves me so so much time!

I've been using this in my personal training studio for about a month now and it does an amazing job! I have tried another brand and it constantly got stuck on stuff and never for the job done. My shark leaves my gym spotless and never had any issues.

Review from sharkninja.com
Helpful?3HH4LYNKKS6117772853964
May 19, 2026
BRobot
5 out of 5 stars review

My low-profile cleaner.

I got my Shark Navigator vacuum robot about three weeks ago. This is my second Shark Robot Vacuum cleaner. I had my previous one for about 5 years. I loved it and so I decided to get a newer one. I love the low profile of the Navigator because it cleans under all my furniture and my bed keeping my house clean all the time. I'm loving my Navigator robot.

Review from sharkninja.com
Helpful?3HH4LYNKKS6117772853964
Feb 12, 2026
Robot named Rosie
5 out of 5 stars review

Best purchase ever!

I purchased the shark navigator robot vacuum recently, and it was the best investment I spent my money on. With the really hectic work and life schedule my spouse and I have, this machine was a perfect fit for us. Now instead of doing the mundane chore of cleaning our floors, the Navigator has freed up some much time for us, now we can enjoy doing fun things together. We was so surprised how well it cleans. Our first experience with the navigator was after we vacuumed our floors and then let it do its thing. We was so surprised when it finished and emptied itself in the docking station, I could not believe how much stuff it picked up from our floors. Set up and mapping our home was so easy. Thank you Shark!

Review from sharkninja.com
Helpful?3HH4LYNKKS6117772853964
Mar 23, 2026
SEF1
5 out of 5 stars review

We love Clean Elizabeth

I absolutely love our Shark Ninja. We have it set to go daily at 8:15am and it has really been so helpful with picking up all the dog hair and extra dust around the house that me or my husband can't get to every day. We use the large vacuum only once a week now. We love our Clean Elizabeth!!!!!

Review from sharkninja.com
Helpful?3HH4LYNKKS6117772853964
Feb 23, 2026
Allie B
5 out of 5 stars review

Great robot vacuum

I've had this robot vacuum for a few weeks and it is working exactly as I expected. It's effective, efficient, and does a great job on both tile and carpet. This vacuum replaced an IQ version. The only thing that is different as far as functionality is this robot only has one side brush and the IQ has 2, one on each side. While this side brush has 3 "whiskers" on it's brush I still feel like it could be even better with another identical brush on the other side.

Review from sharkninja.com
Helpful?3HH4LYNKKS6117772853964
Apr 13, 2026
Sharkbait2
5 out of 5 stars review

Sharkbait

1 received this Shark just three weeks ago. It's better than the Shark we had from 2019. This one is the best, it knows my house better than the other one. For the price, you can't beat it.

Review from sharkninja.com
Helpful?3HH4LYNKKS6117772853964
Dec 8, 2025
AMANDA
5 out of 5 stars review

Worth every Penny!

This is a game changer, the suction is extremely powerful and you will be amazed. Worth every penny. I typically pressure wash the rugs from time to time, and was amazed what the vacuum accomplished. I will say I wish I would have grabbed a second one as the house is over 2000 sq ft %26 it did have to re-dock to charge to finish the house. This was a black friday purchase so I shall wait until another sale for sure.

Helpful?3HH4LYNKKS6117772853964
Jun 24, 2025
miseryb32_8621
4 out of 5 stars review

Very Helpful Device!

[This review was collected as part of a promotion.] Very easy to set up and cleans very well! The battery drains pretty quickly bit it also charges pretty quick. Not as loud as I expected it to be luckily! The only part that can be a little loud is when it's emptying in the base. Overall it's really great! I have three types of flooring plus a rug and it cleans it all very well

Review from influenster.com
Helpful?3HH4LYNKKS6117772853964
May 8, 2026
Disappointed John
1 out of 5 stars review

The Shark Ninja and Shark Navigator

I had the Shark Ninja for over 5 years and all of a sudden it disconnected from the Wi Fi. I called support and they talked me into buying the Shark Navigator because they couldn't get me connected to the Wi Fi. I bought the Shark Navigator brand new and I have the same problem with the Shark navigator. When I call support they say it isn't the robot it is the Wi Fi. I have the best Wi Fi by Xfinity. I don't recommend this product Both products pairs fine with the phone but you can't control it without the Wi Fi on your phone.

Review from sharkninja.com
Helpful?3HH4LYNKKS6117772853964
reply from Sharkninja

Hi John, Thank you for sharing your experience. This clearly hasn’t been an easy situation to deal with. Running into the same Wi‑Fi issue across two different units, after already trying to get support and even replacing the product, would leave anyone feeling frustrated and stuck without a clear resolution. We truly appreciate you taking the time to explain everything in detail. To ensure this is properly reviewed and addressed, we recommend contacting our support team directly here: https://support.sharkninja.com/contact-us Kind Regards, Shark Home

May 4, 2026
Dancelady
1 out of 5 stars review

Dense carpet consider another model

Does not work on dense carpeting. Have tried it on max 2 days in a row and still needed to vacuum with my Shark upright. Very disappointed

Review from sharkninja.com
Helpful?3HH4LYNKKS6117772853964
reply from SharkNinja

Hi there, Thank you for taking the time to share this feedback with us. We understand how disappointing it is that your Shark Navigator Robot hasn’t been able to keep up with dense carpeting, even when used on the max setting, and that you still needed to rely on your upright vacuum. If you’d like us to take a closer look or explore possible options, please feel free to reach out to us through the link below so we can assist you further. https://support.sharkninja.com/contact-us Kind regards, Shark Home