The assembly of the frame was made difficult because there were welds inside the tubing where other tubing was supposed to slide inside making it impossible. Also the bolts for the mattress retainer were to short by a half inch. Looks like poor quality control.

We've had our Nectar split king adjustable bed frame for close to 3 years now and at some point (about a year ago), the head on my side of the bed stopped laying all the way flat when lowered. It's not the end of the world or anything, but it does bug me that the two mattresses are different heights now because of the bed frame issue. For what we paid, I expected it to perform well for many years.

Purchased in April 2021 malfunctions and difficulties with adjustment settings by May. Supervisor/s of Customer Service need to give their employees a refresher course in assistance friendly skills. This applies as well to their "Expert Support Team."

I have two clients with physical and mental disabilities. One has the nectar adjustable frame with massagers. I tried to order the same for the other but wasn’t available. I settled for the adjustable frame only. Can tell a huge difference in sturdiness. Maybe add a couple reinforcements in the future

Hi my frame doesn’t work, I reported it and I sent pictures and all and I haven’t heard anything from no one about what it’s going to happen or if I get a discount or you are going to replace it… so yes not happy with my purchase it was a wast of money

I got 2 nectar mattresses with 2 adjustable frames. One works great, but my frame stopped working about 6 months after I got it. The lights constantly blinks and either the head will work for 5 seconds then not work again or the foot will but never at the same time or more than 30 seconds. Tried to chat with customer service and it said it would be 4 min until a rep got on, but after waiting 45 min, I gave up.

The set up was very easy. Our frame is squeaking, sounds like how the old beds used to. I will be calling to see if they have any ideas as to why. The head being raised we are still getting used to, our old beds were also adjustable the heads went up and it was more comfortable, this one seems to come from the middle of the bed, its taking us some time to get used to it. I liked our old adjustable frame better, but those were for a split king. Hoping we can get some help to stop the squeaking noises. We love the mattress though. The remote is awesome, love the light on it, it has helped me out a few times.

I love the adjustable frame. It was easy to assemble and works GREAT! There are only two things that I would change about it, which is why it has four stars instead of five. One is that since there are no side rails to hold the mattress in place, getting in and out of bed shifts the mattress a bit so I have to readjust it every couple of days. The second is that the USB plugs on the frame are only on one side of the frame and, of course, not the side I sleep on! These are both minor inconveniences so if they won’t bother you, consider this a five star review!

I bought the adjustable sleep frame because I have lumbar pain and it’s worse when I wake up. I’m happy to say that after just the first night of sleeping in it I have no lumbar pain!! I love the messaging feature and go to sleep with it on.. This was the best purchase I have made in a long time!!

Love the adjustable frame and it has a message feature - just shaking. Only disappointed is that we got a split king, which is 2 Twin XLs. There's a USB port on each frame, except theres no adjustment for the split kings, so one side of the body's USB port is inaccessible. That said we have lived our whole life without USB ports in our bed and just plug our phones in the wall.