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Customer reviews for H2OGO! Triple Splash 8'9" Inflatable Water Park for
H2OGO! Triple Splash 8'9" Inflatable Water Park
4.5 out of 5 stars
stars
605 ratings270 reviews
  1. 5 stars81% (489)
  2. 4 stars4% (23)
  3. 3 stars4% (23)
  4. 2 stars3% (18)
  5. 1 star9% (52)
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Showing 61-70 of 270 reviews
Jun 8, 2022
Vpaz
5 out of 5 stars review

Verified Purchase

They are the ages 7-10 and they can’t get enough.

My kids love it!

Helpful?5Z5UKKM28LYC17685059765
reply from Supplier Response

Hello, we are happy to hear that everyone is having fun with the Triple Splash Water Park! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 23, 2022
Angie
5 out of 5 stars review

Verified Purchase

Very big lots of fun

Kids love it!

Helpful?5Z5UKKM28LYC17685059765
Jul 21, 2022
Boymama4
5 out of 5 stars review

Verified Purchase

Great for the heat

My 4 boys love it!

Helpful?5Z5UKKM28LYC17685059765
Apr 17, 2023
Mom22
1 out of 5 stars review

Bad material

I bought at Sam's instore on April 1 set it up the second time . It ripped where they sowed it together on the top of one of the slide.i only used it twice and it ripped my kid don't weight more then 50lb. I expected it to be more durable. I guess they used cheap material. I'm so disappointed over all because I just spent 329 plus tax to only use it twice.

Helpful?5Z5UKKM28LYC17685059765
reply from Bestway USA

Hello, we are very sorry to hear that your Triple Splash Water Park has ripped. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

Jun 5, 2022
Brandy Howard
3 out of 5 stars review

Verified Purchase

STILL Hosed on the Hose

Hosed on the Hose, so incredibly my famliy and I are some of the unlucky few that it seems to have been taken on the inflatable slides sold during one of SAMs many big sales. Ours seems to be the only slide sold without the "hose or device" that actually supplied the water to make the whole water part of the slide work. My wife and I have tried calling the number given in the provided "detailed instructions", but all you get is an answering machine asking you to leave a detailed message, that they will never return. So for us the water part of the side, is me becoming Eddie for the Griswold movies and spraying my kids in the face with a garden hose, that I got at SAMs++++,Hey, but on the plus(SAMs+)side of things the actual inflatable slide, itself, is actually cool, my kids still love it anyway..........not the hose.....but the slide....remember customer service for the company sucks bad------------, but slide very cool.......as a side note my Bloodhound puppy also loves the side a long with my 2 and 5 year old.

Helpful?5Z5UKKM28LYC17685059765
reply from Bestway USA

Hello Brandy, we are very sorry to hear that your Triple Splash Water Park is missing the water hose. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Mar 5, 2023
Lasted One Year
1 out of 5 stars review

Lasted One Year

We purchased in June of 2022. We were using it today and it just completely ripped at the seam and emptied of air in seconds. Was told by Sam’s employee we could bring in to return and we drove to the store only to be told that it is not covered under Sam’s club 100% satisfaction policy and manufacturer does not offer any warranty for this product.

Helpful?5Z5UKKM28LYC17685059765
reply from Bestway USA

Hello, we are sorry to hear that your Water Park has come apart at the seam. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

May 24, 2024
ksc
1 out of 5 stars review

Fun but not well made for the price

i puchased this last weekend. it was easy to set up. My grandchildren are 1 and 3. they went down the slide few times. I noticed once the water filled up the seams in front of all 3 slides we coming apart and it was leaking onto the tarp underneath i had to return the product. I figured over time they seams would eventually rip.

Helpful?5Z5UKKM28LYC17685059765
reply from Bestway USA

Hello, we're sorry that this has been your experience with your Triple Splash Water Park. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

May 21, 2024
apianogal
1 out of 5 stars review

Seams came unstitched in 5 uses

We purchased this for our grandchildren last year. It has not lasted a full year and the stitching has cone undone. We literally only got to use this item like 5 times total. My grands are sad. Every time I call the number it rings twice and it hangs up... is there any one who can help? LITERALLY a lot of money for 5 uses.

Helpful?5Z5UKKM28LYC17685059765
reply from Bestway USA

Hello, we're sorry this has been your experience. You may be calling out of business hours if you are unable to get through to our customer service team. Our water parks do not have a manufactures warranty. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 4, 2026
anonymous
1 out of 5 stars review

Great for a few weeks. Then leaks

It’s great for about a month. Then the white liner on the bottom starting coming off in large pieces and flaking off. That is what keeps the water in. Bought a second one thinking we did something wrong. Second one did the exact same thing around a month again.

Helpful?5Z5UKKM28LYC17685059765
reply from Bestway USA

Thank you for sharing your experience. We appreciate your loyalty in giving the product another try and are sorry to hear you encountered the same issue. Your detailed feedback is very helpful to our team.

May 28, 2024
Chop2thetop
1 out of 5 stars review

DO NOT BUY! MISSING PARTS AND BESTWAY WON'T HELP

Do not buy this water park slide. We purchased for our 2 kids and upon setting up, we realized that the box was missing the hose that provides water to the slide. We thought that Bestway would provide good customer service and easily send us the missing hose in the mail. Upon contacting Bestway, we were told that they do not have any additional parts for these and there was nothing that they could do. It was a big inconvenience to set this slide up, only to have to put it all back in the box and take back to Sam's. Bestway customer service is terrible, and if you have any problems with this slide, they will tell you that they do not warranty their water park slides and that there is nothing they can do to help. I will take my $300 to someone who can provide better customer service than Bestway.

Helpful?5Z5UKKM28LYC17685059765
reply from Bestway USA

We are sorry this has been your experience. If you have any other questions or need further help Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.