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Customer reviews for La-Z-Boy Merrick Big & Tall Executive Office Chair for
La-Z-Boy Merrick Big & Tall Executive Office Chair
4.6 out of 5 stars
stars
95 ratings52 reviews
  1. 5 stars67% (64)
  2. 4 stars26% (25)
  3. 3 stars6% (6)
  4. 2 stars0% (0)
  5. 1 star0% (0)

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Showing 1-10 of 52 reviews
Jul 30, 2026
Reviewer name: Robert
5 out of 5 stars
5 out of 5 stars review

La-Z-Boy came through, love this chair

I'm in IT and sit for hours per day, everyday. This chair is big, comfortable, sturdy and easy to setup. The PureSoft feels great, like natural leather, unlike bonded leather. Stitching and wood are well done. It feels like it will hold up for many years. I've been through dozens of office chairs over the years, this is amazing for it's price point. Going to buy another for my other desk. La-Z-Boy got this one right! I pretty much never leave reviews, but this chair deserved a good review. Side note, out of the box, it has a pleasant new car fragrance.

Helpful?1LLOQQXKZEPO17679924919
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are very delighted to hear that even though you do not write many reviews, you love this chair so much you decided to. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 30, 2026
Reviewer name: BRIAN
5 out of 5 stars
5 out of 5 stars review

Good but one QC issue

Seems to be good quality. But there are screws on the bottom of the wooden base that hold the embedded steel support, and those screws were very loose.

Helpful?1LLOQQXKZEPO17679924919
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding loose screws. Please do not hesitate to reach out if you ever need further support, as we can replace any parts that need to be changed under the warranty. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 11, 2026
Reviewer name: Uriah A
5 out of 5 stars
5 out of 5 stars review

Quality Comfort With A Cheap Pricetag

Cushions are very firm and comfortable. Chair feels very sturdy without any creaks. Back is supportive enough to feel comfortable over long sessions, and greatly helps maintain my posture. No issues thus far, and I don’t expect there to be any for quite a while, given the great build quality.

Review from Living Style Group
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Jan 16, 2026
Reviewer name: DARRELL
5 out of 5 stars
5 out of 5 stars review

im a big guy, seat has held up good

I have had the chair for 3 yrs, Mon-Fri use. has held up great, people like the coffee brown exposed sides.

Helpful?1LLOQQXKZEPO17679924919
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are very glad to hear that after years of use the chair has held up as intended. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 25, 2026
Reviewer name: Heather S
5 out of 5 stars
5 out of 5 stars review

Amazing Chair!!!!!

We love the Lazy Boy brand and will buy no other furniture. Their furniture is built to last. This chair is super comfortable and high quality. You will not be disappointed!

Review from Living Style Group
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Aug 27, 2026
Reviewer name: Ken L
5 out of 5 stars
5 out of 5 stars review

Home Office

Wife order me a new chair for a surprise. I had been complaining about my back and she knew it was my old office chair. I got my new chair and it sets better than hoped, love it!!!

Review from Living Style Group
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Aug 3, 2026
Reviewer name: Thomas W
5 out of 5 stars
5 out of 5 stars review

Great product

Well made and easier to assemble than I expected. Notice about wheels needing to be changed out for use on hard floors should be more prominent than on a table attached to the bottom of the seat.

Review from Living Style Group
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Jul 19, 2026
Reviewer name: Carl L
5 out of 5 stars
5 out of 5 stars review

Best built office chair!

I love this chair! It is very well built and was easy to put together. I have purchases less expensive chairs in the past that were very complicated to put together and broke within six months. I can tell this one will last me a very long time!!

Review from Living Style Group
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Aug 14, 2026
Reviewer name: Melissa K
4 out of 5 stars
4 out of 5 stars review

Just received

Trying out the new chair today. Don’t have a review. Just received. Put together and using. Seems comfortable. We will see as time passes and I do a lot of sitting with current job. .

Review from Living Style Group
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Aug 8, 2026
Reviewer name: Debbie
4 out of 5 stars
4 out of 5 stars review

Almost perfect

I would have given this a 5 star rating but the tilt lock doesn't work. Very disappointed in that but I'll still keep the chair. Put together is relatively simple.

Helpful?1LLOQQXKZEPO17679924919
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the tilt function. This is something that our customer support team can assist with. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.