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Customer reviews for Bestway Power Steel 22’L x 12’W x 52’’H Above Ground Pool Set for
Bestway Power Steel 22’L x 12’W x 52’’H Above Ground Pool Set
3.3 out of 5 stars
stars16 ratings16 reviews
  1. 5 stars44% (7)
  2. 4 stars13% (2)
  3. 3 stars6% (1)
  4. 2 stars6% (1)
  5. 1 star31% (5)

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Showing 1-10 of 16 reviews
Jun 12, 2025
sarahwags
5 out of 5 stars review

Wish I got sooner! Love this pool!

[This review was collected as part of a promotion.] We got this pool, and I was a little overwhelmed but as soon as we got the ground level this pool was literally up so quick! I would say minutes but that sounds a bit over the top... really though it was so fast! Make sure to follow directions and you will have the perfect pool you can use all summer or year! The kids literally live in it, and it makes me so happy how affordable this is and the value - I thought a pool was never going to happen. Did I mention it looks nice too! BIGGEST TIP = make sure your space is flat and level and it will be so easy and something you can enjoy for years to come!

Review from bestwayusa.com
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May 31, 2026
anonymous
5 out of 5 stars review

Summer Fun

Best swimming pool purchase yet. My family loves it

Helpful?3FGYA74XAWTI17605412003
Mar 31, 2025
Lucianofamily1
5 out of 5 stars review

This pool is massive!

[This review was collected as part of a promotion.] This pool is amazing. My parents have the older version of this and it’s a bit smaller, but this one is way bigger and taller. I love the oval shape as well as the height. Only issue is that the pool cover is I feel a bit too small since the wind take it off quite easily.

Review from bestwayusa.com
Helpful?3FGYA74XAWTI17605412003
May 28, 2026
Jessica
4 out of 5 stars review

Question?

Is this considered a portable pool? Also great pool but the cover does not fit. We have yet to use it yet so we will see how it holds up.

Helpful?3FGYA74XAWTI17605412003
Jun 22, 2025
ABM2020
2 out of 5 stars review

Pretty disappointed so far.

I’m giving this product a 3 because we got the entire 22’ pool assembled and when we started to assemble the pump, we realized that the pump flex hose had a flange that was put onto the hose backwards with the threads facing away from the end of the hose. It is not possible to remove them as they come pre-assembled and there is no way to use the hose at all. We will need to go to our local pool supply to see if they can provide a hose that will work with the pump that came with this pool. If they can’t, we’ll have to buy another pump so we can get our pool up and running. It will probably take forever to get a replacement hose from the company and we want to use the pool.

Review from bestwayusa.com
Helpful?3FGYA74XAWTI17605412003
reply from Bestway USA

We are so sorry you are experiencing this issue with your pool set. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

May 24, 2026
DisappointedPoolGuy
1 out of 5 stars review

Disappointed in Quality

Lasted one year! Took down last fall in October and stored for the winter. Noticed then most of the legs were already rusted. Upon further review this spring, was not comfortable setting back up. This is not our first soft sided pool but the first Best Way Brand. Sad I spent so much money for it to only last one season. The other brand we have had 2 of them and each lasted 4-8yrs.

Helpful?3FGYA74XAWTI17605412003
May 20, 2026
anonymous
1 out of 5 stars review

Not in stock online

Ordered this pool and was so excited for it and the order was cancelled an hour later because they said it is not truly in stock. The website had a glitch and it is no longer in stock. Customer service apologized and said they think it is a glitch in the system and does not think I it will be back in stock.

Helpful?3FGYA74XAWTI17605412003
May 14, 2026
Karan
1 out of 5 stars review

Never received pool.

Would love to give a complete review, however it's hard to do when you receive a box with frame and two boxes of pumps but no pool. Boxes were clearly marked 1/3, 3/3 and 3/3…. No 2/3. Ruined grandsons 13th birthday party.

Helpful?3FGYA74XAWTI17605412003
Oct 30, 2025
Daytona beach
1 out of 5 stars review

Pool

I love the pool but just to inform you the top rail rotted and broke. Good thing no one was in it I live in Florida and realize salt air doesn't help. Only 2 yrs old. I want a new one to replace it but hard to find

Review from bestwayusa.com
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reply from Bestway USA

Oh no! We’re so sorry that happened to your pool set! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jul 29, 2025
Jinhao Sucks
1 out of 5 stars review

I hate you

I am tired because the installation of this pool is exhausting. The white things continuously stick to the inside of the poles, and most of it seems designed to fall apart.

Review from bestwayusa.com
Helpful?3FGYA74XAWTI17605412003
reply from Bestway USA

Hello, if you are having some trouble with your pool set up, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!