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Customer reviews for Shokz OpenDots ONE Open-Ear True Wireless Earbuds for
Shokz OpenDots ONE Open-Ear True Wireless Earbuds
4.4 out of 5 stars
stars
501 ratings390 reviews
  1. 5 stars66% (330)
  2. 4 stars15% (75)
  3. 3 stars11% (56)
  4. 2 stars5% (25)
  5. 1 star3% (15)
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Showing 1-10 of 390 reviews
Mar 16, 2026
Reviewer name: Carrie F
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My little ear canals are happy!

So comfortable that I don't even know I'm wearing it. Not noise blocking but didn't expect it to be. I like that I can still hear a little noise around me, especially keeping me aware in public places. Sound is loud enough to drown it out for the most part.

Helpful?1H5JS7V9A0CJ17577507033
Jan 30, 2026
Reviewer name: Hawkintx
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love These!!!!

My wife has gone through about a dozen different brands of ear buds, and always struggled to find the right combination of comfort and usability. These Shokz are FANTASTIC!! She wears them pretty much all day long, listening to podcasts and talking on her phone. Could not be happier, get these, you won't regret it!

Helpful?1H5JS7V9A0CJ17577507033
Jan 2, 2026
Reviewer name: PrincessCrabbyPants
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Best Ear Buds EVER!

I have had ear problems my entire life and not can not stand to have anything in my ear canal. These are hands down the best ear buds I have ever used. First off the sound quality is great no matter what I am listening to. Music sounds super and media sounds clear and crisp. I have no complaints. I have not used them on phone calls yet, but I am expecting them to work just as well in a quiet room. What I LOVE about these earbuds is that they are more of an ear cuff because they do not go into the ear canal. They sit just outside the ear canal so they are super comfy. The cuff does not pinch the ear. They hug your ear softly yet firmly so I never worry about them falling off. I work out in them and they don't budge. I am thrilled with them. I am completely deaf in one ear without the ear cuffs and 70% in the other ear and they really help me hear my computer, TV and iPod much better. If Sam's carried them in pink I would buy another pair for other areas of the house or my car.

Helpful?1H5JS7V9A0CJ17577507033
Feb 4, 2026
Reviewer name: Mars S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent wireless earbuds

Very easy to set up and use. Sound quality is excellent. Case charges quickly and the battery life on the Shokz Open Dots ONE is GREAT.

Helpful?1H5JS7V9A0CJ17577507033
Feb 1, 2026
Reviewer name: A little Heat in Texas
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love These!

Finally an ear pod designed for my ears! I don't have to worry about my tiny ear canals not holding on to the Apple pods, regardless of size. Great sound as well. Love them.

Helpful?1H5JS7V9A0CJ17577507033
Feb 12, 2026
Reviewer name: Terry Collins
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Shokz open ear buds

These are some of the best sounding ear buds that I have ever purchased. they have a great sound.

Helpful?1H5JS7V9A0CJ17577507033
Feb 11, 2026
Reviewer name: Randy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth the money

Great sound. Quick Bluetooth connecting.

Helpful?1H5JS7V9A0CJ17577507033
Jan 29, 2026
Reviewer name: Ben
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not too shabby

Great sound quality until you use the Shokz app features. Then the sound quality declines. Turning on Dolby and using the bass EQ seems to distort and the build quality seems not as good if it can’t handle the sound settings it’s made for.

Helpful?1H5JS7V9A0CJ17577507033
reply from Shokz

Hi there- Shokz here! We&#39;re very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenDots ONE. We then suggest resetting your Shokz. If the issue persists, all Shokz come with a two-year warranty. Please visit our website to submit a warranty claim.<br />If you decide these are not a good fit for you, we kindly ask that you reach out to Sam&#39;s Club Customer Service directly to learn of their return policy. Thank you.

Feb 13, 2026
Reviewer name: Xox
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Bummer

The sound is wonderful. The fit however seemingly great at first ends up hurting my ears. Bummer.

Helpful?1H5JS7V9A0CJ17577507033
reply from Shokz

Hi there- Shokz here! We&#39;re very sorry to hear this has been your experience. To achieve a better fit with Shokz OpenDots ONE, place the ball-shaped speaker on the inner ridge of your ear and the battery behind it, angling the JointArc slightly downward (0°–30° to the ground). Avoid bending the arc excessively or inserting the speaker into the ear canal to ensure maximum comfort and security. <br />If you find these are not a good fit for you, we kindly ask that you reach out to Sam&#39;s Club Customer Service directly to learn of their return policy. Thank you!

Feb 28, 2026
Reviewer name: STEVE
1 out of 5 stars
1 out of 5 stars review

Do not buy

I wore these a few times for about an hour and half each time. It rubbed my ear so bad that it caused a blister on my ear and the battery life will die and have to recharge the case after every use. I did not have the barcode but had the packaging. The store would not return the item. I call customer support with sams and they could not help either. Now I have a pair I cant wear.

Helpful?1H5JS7V9A0CJ17577507033
reply from Shokz

Hi Steve- Shokz here! We&#39;re very sorry to hear this has been your experience. To adjust your Shokz OpenDots ONE for better comfort, position the speaker against the inner ridge of your ear and the battery compartment behind it, angling the JointArc 0°–30° downward. Ensure the silicone, nickel-titanium hooks rest securely without excessive pressure and avoid inserting them directly into the ear canal. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!