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Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub for
Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub
4.6 out of 5 stars
stars289 ratings289 reviews
  1. 5 stars80% (232)
  2. 4 stars10% (30)
  3. 3 stars2% (7)
  4. 2 stars2% (5)
  5. 1 star5% (15)

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Showing 41-50 of 289 reviews
Sep 27, 2025
Steph
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] We love our bespoke refrigerator. The filtered, refillable water container is great for quick water pouring and the two ice options have been great for entertaining and personal use. We especially love the large touch screen and voice activated smart screen.

Review from Samsung US
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Sep 13, 2025
Alybry3
3 out of 5 stars review

Stinky pitcher

Beautiful fridge with one flaw that, if known prior to buying, would have had me purchasing something else. The in-fridge water pitcher has a horrible chemical odor that permeates the entire fridge. I've tried the online fixes like let pitcher sit out for a couple of days to off gas the chemicals. Didn't work. I've washed with different soaps and even let it sit outside in the desert heat for a week. Within 12 hours of filling with water the smell returns. Its over 100 bucks for a new one so not interested in testing to see if that would help and a glass pitcher isn't available. I use the space for the pitcher to put a water bottle now.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
reply from SEA Care

Hi there, We aim to provide you with a hassle-free experience while using your refrigerator. Let us help you. Here are the steps to clean your fridge and accessories. Please click the link and hyperlinks and watch the embedded video for tips. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS10006824/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150723856, to help our team locate your information when you message us. Have a great day. -John

Sep 15, 2025
I See You
5 out of 5 stars review

Love the AI Vision

[This review was collected as part of a promotion.] Love the AI vision, also I can use 3 doors as refrigerator and 1 door freezer, since we own an upright freezer, we're able to utilize more refrigeration, the family hub comes in handy for many things, internet, display pictures from your album, it's just a great refrigerator!!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Sep 30, 2025
JitT
5 out of 5 stars review

Solid Build and Smart Features That Truly Help

[This review was collected as part of a promotion.] I’ve been using this refrigerator for the past six months, and it has served me really well. The build quality feels solid and premium, and the feature set is impressive. From the flexible storage options to the smart features like AI Family Hub™+ and AI Vision Inside, everything has worked smoothly and as expected. It’s been a reliable addition to my kitchen, and I’m very satisfied with the overall performance.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Sep 15, 2025
Zenius2002
5 out of 5 stars review

"Design Meets Daily Convenience."

[This review was collected as part of a promotion.] I’m using the white Bespoke 4 Door Flex at home, and it blends beautifully with my cabinetry. I owned the previous Bespoke 4 Door, and this generation is a clear step up. The dual Auto Ice Maker produces two cube sizes at the same time. An internal camera tracks what goes in and out, making it easy to manage groceries. The large Family Hub screen lets me pin photos, doodle, and handwrite notes—and it can play Samsung TV Plus and YouTube. Sleek design plus genuinely useful upgrades make it a smart centerpiece. Strongly recommend it.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Sep 15, 2025
KimF
5 out of 5 stars review

So far so good!

[This review was collected as part of a promotion.] No issues so far! We bought our fridge a few months ago and love it so far. We got the extended warranty with it which we usually never do; but with all things being manufactured so poorly these days, we decided it was wise. Praying it continues to perform as expected for MANY years to come.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Sep 15, 2025
Anonymous
4 out of 5 stars review

Nice refrigerator, but display lacks usefulness.

[This review was collected as part of a promotion.] Refrigerator is very modern as you would expect. The space is excellent even in the counter depth version. After a couple months, the best overall feature is beverage center with two kinds of ice and two means of getting water. The pitcher is a winning feature! The display is largely useless, but looks cool. The AI is really pointless… it’s a tool without a problem to solve. The other apps are pretty useless too. Who needs to stream tv to their fridge?? Everything it can do is already on your phone in a more convening form. Maybe Samsung really needs to sit down and think about what would actually add value to the consumer, not just dump the Android suite on it. Well, the display is attractive by candy, but the ones without it would be just as functional.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Sep 22, 2025
Holly
1 out of 5 stars review

Samsung is a total waste of money!

I am so disappointed in Samsung! I didn’t realize such a beautiful work of art was junk. I purchased a refrigerator just like this one 10/24/19. A few months after buying it I had to get the ice maker replaced. Thankfully they paid to replace it. For some reason the cubed ice came out crushed but I didn’t care. A few years later the ice machine stopped working again. When I asked for a repair through Samsung they asked for the receipt. I said you have the receipt from the last time I got it repaired, they said they had no record of me getting the ice maker repaired. They eventually helped pay for the repair of the ice machine for the second time. 6 months later now my freezer has stopped working. The refrigerator is 5 years, 9 months old and it stopped working. I have to unplug it every two days to get the refrigerator to cool back down. It reads that it’s at 37 degrees but when I reboot it, it says it’s at 46 degrees, 54 degrees! Thankfully I still have my GE refrigerator in the garage. We’ve had it for 21 years and replaced it because the ice machine stopped working. So the GE still works fine after 21 years. The Samsung doesn’t work after 5.5 years! I will never buy Samsung again! The repairman said it’s got a leak. He said he’d replace the compressor because of the 10 year warranty. Would have to put in a UV dryer to pinpoint the leak. Those 2 would cost at least a $1000 with Samsung paying for the compressor. If they pinpoint the leak then they’d have to buy that part and replace it. I wish I knew this before I purchased Samsung!!!! Btw, the repairman said he buys GE! Definitely buying GE from here out!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
reply from SEA Care

Hi there, We strive to assist you anytime, Holly. We would like to speak directly with you to gain a deeper understanding of your thoughts on this experience, review your options, and address any other questions or concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150828678, to help our team locate your information when you message us. Have a great day. -John

Sep 15, 2025
GM72
5 out of 5 stars review

Great Fridge!

[This review was collected as part of a promotion.] Awesome fridge. No issues since delivery and install 6 months ago. Just replaced the first water filter this week. Easy to replace. The only thing that I think is a bit of an issue is the AI recognition. It recognizes most items but some you have to input manually. I don't use this feature much. Also, some of the apps are being discontinued. If they would allow more third-party apps, it would be better.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Dec 19, 2025
D_Blok
5 out of 5 stars review

Game Changer!

[This review was collected as part of a promotion.] I absolutely love my Bespoke 4-Door Flex Refrigerator! The counter-depth design gives my kitchen a high-end, custom look while still offering a spacious 23 cu. ft. capacity. The AI Family Hub+ screen is a game-changer for organizing our busy lives, and the AI Vision camera makes checking my grocery list from the store incredibly easy. I also appreciate the FlexZone feature, which allows me to switch the bottom-right compartment from a fridge to a freezer depending on my needs. It is the perfect blend of intelligent technology and sleek, modern style.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263