Ordered in advanced and fortunate to get ours today. So pretty and all but while peeling the film, the ice drawer/shelf looked wonky. Pulled it and look like it was forced during assembly. Pulled and it was broken. (Photo attached) Broken hearted immediately. 💔 Can I get a replacement of said part? 🙏 Also, doors arent flushed. Right door is ajar-ish by 1/8 inch. 🥹💔 Any fix? Will other customers who paid and are gonna pay premium experience these defects missed by quality control?

[This review was collected as part of a promotion.] Like the Bespoke design. It goes flush with the cabinets. The metal cooling makes cleaning easier and not lot of hard to reach places which really helps. Only drawback is the screen is not fingerprint resistant. Overall a nicely made refrigerator.

[This review was collected as part of a promotion.] I was skeptical that it would be any different from my old Samsung refrigerator, but boy, was I wrong! It is so much better, smooth, upgraded feel, better features, the touch screen is better than ever. I have zero bad things to say.

Don't waste you time witn ANY Samsung Appliances. We've had 3 refritgerators and 2 ovens replaced which happens about every 2-3 years. The latest compressor fail on a refriterator happened 1 month after the extended warranty exired and Samsung does nothing to help. Even the repair technicians say stear clear of all Samsung appliances.

[This review was collected as part of a promotion.] We had heard mixed reviews on some of Samsungs past refrigerators, but after doing some thorough research on the redesigned mechanicals and talking to some friends who had a similar Samsung fridge, we bought ours and I'm so glad we did. The layout is well thought out and functional. Not having ice on the door a small inconvenience, but it's worth it to increase reliability.

[This review was collected as part of a promotion.] I was a bit skeptical with this refrigerator at first because of the screen and having little ones inthought it was going to be a nightmare and they will be stufk to it day and night,but i was so happy that you could set a pin and lock the screen!It is so roomy and has a very clean and modern look.The ice maker is a huge plus especially since summer is around the corner!The refrigerator overall is a 10 out of 10 its sleek,modern and slim.I love we can put our family pictures on the screen and little notes.overall i am very pleased with it and definitely recommend it! plus the kids love it too!

[This review was collected as part of a promotion.] I want to start with a big Thank you Samsung BESPOKE for creating this piece of Art. All in once, this piece of art looks beautiful in my Kitchen, I'm painting my cabinets and I love the way is coming out. I Love the big screen, its so nice and perfect. I love the wide shelves, you can seriously fit two gallons of milk in one rack!. I love the fact I can login to my other devices, my cameras around the house, I can easily turn on my AC on from it. I love the music, TV, and much more. I can watch my favorite shows while I'm cooking! The shelves are so spacious, you can actually adjust the height of them, and I love it. I wish there was a (ham and cheese drawer) I can seriously use the Flex zone for it ( but as of today I'm using the right bottom part for ice-cream! Lol, I love the fact that I can turn that into a freezer, or soft freezer, and beverage center anytime I want. I still haven't get used to the AI which I find hard to, because when i put stuff in my pictures come out super blurry, not sure if I'm doing it to fast, I just need to get used to it. It’s cool to open the app from the grocery store and be able to see what I need I love the fact that I can get new ideas of cooking, recipes, it’s amazing all this features this fridge offers. I have it on Auto open, so Every time I slide my hands it opens Automatically but I kind dislike when i need to get ice I pull the door and the fridge doors opens. The Ice maker is cool I love that i can offer two types of ice, I find it hard to pull the tray i think would be nice to be able to pull it further out the Smart things app is so easy to use, and you can basically manage everything from the app. I love the little notes my daughter writes in the white board every day before she goes to school. You can still see the fingerprints but compared to other appliances this is not that bad, they are super easy to wipe. Overall we are pleased with this fridge thank you!

[This review was collected as part of a promotion.] Samsung Bespoke refrigerator with 4 doors is simply amazing. I love the look, style and technology it offers. It is what I was looking for. I am now hoping that I'm in good hands as far as keeping this fridge for a very long time. I definitely recommend it to all. It's been 2 months of using it and I love it.

[This review was collected as part of a promotion.] I’m using the white Bespoke 4 Door Flex at home, and it blends beautifully with my cabinetry. I owned the previous Bespoke 4 Door, and this generation is a clear step up. The dual Auto Ice Maker produces two cube sizes at the same time. An internal camera tracks what goes in and out, making it easy to manage groceries. The large Family Hub screen lets me pin photos, doodle, and handwrite notes—and it can play Samsung TV Plus and YouTube. Sleek design plus genuinely useful upgrades make it a smart centerpiece. Strongly recommend it.

I am so disappointed in Samsung! I didn’t realize such a beautiful work of art was junk. I purchased a refrigerator just like this one 10/24/19. A few months after buying it I had to get the ice maker replaced. Thankfully they paid to replace it. For some reason the cubed ice came out crushed but I didn’t care. A few years later the ice machine stopped working again. When I asked for a repair through Samsung they asked for the receipt. I said you have the receipt from the last time I got it repaired, they said they had no record of me getting the ice maker repaired. They eventually helped pay for the repair of the ice machine for the second time. 6 months later now my freezer has stopped working. The refrigerator is 5 years, 9 months old and it stopped working. I have to unplug it every two days to get the refrigerator to cool back down. It reads that it’s at 37 degrees but when I reboot it, it says it’s at 46 degrees, 54 degrees! Thankfully I still have my GE refrigerator in the garage. We’ve had it for 21 years and replaced it because the ice machine stopped working. So the GE still works fine after 21 years. The Samsung doesn’t work after 5.5 years! I will never buy Samsung again! The repairman said it’s got a leak. He said he’d replace the compressor because of the 10 year warranty. Would have to put in a UV dryer to pinpoint the leak. Those 2 would cost at least a $1000 with Samsung paying for the compressor. If they pinpoint the leak then they’d have to buy that part and replace it. I wish I knew this before I purchased Samsung!!!! Btw, the repairman said he buys GE! Definitely buying GE from here out!