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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
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328 ratings328 reviews
  1. 5 stars81% (265)
  2. 4 stars10% (32)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star5% (17)

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Showing 221-230 of 328 reviews
Apr 22, 2024
shetryed2aolcom
5 out of 5 stars review

Refrigerator plus so much more!

[This review was collected as part of a promotion.] My husband and I were in the market for a new refrigerator. He talked me into this Samsung Bespoke model. The first thing I noticed is how beautiful it is. Sleek and very modern looking. We have a very small walkway in front of where our fridge goes, and this one actually gives more room because there are no handles sticking out on the front of it. I cannot believe it’s the same size as our old one because this is huge inside! You also can customize the shelves. The bottom right section is a Flex Zone that you can use as either a freezer or refrigerator. The AI Family Hub is just amazing! You can listen to your music, pull up a recipe and have it displayed while you are cooking. It tells you what is in the refrigerator and how long it’s been in there, even if you not at home (by using the My Samsung app). It has an auto open feature so the doors will open if you put your hand near the handle on the bottom of the doors. It’s easy to set up “Bixby” the voice activation feature. I’m sure there are a ton more things the Hub does that I haven’t even found yet! This refrigerator is everything I never knew I wanted or needed in a refrigerator! I highly recommend it!

Review from The Insiders
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Aug 12, 2024
RoMa
5 out of 5 stars review

Great Design and Customization

[This review was collected as part of a promotion.] I’m extremely satisfied with my bespoke refrigerator. The interior is well-organized, with plenty of storage space. The adjustable shelves and deep door bins make it easy to store items of various sizes. I particularly like how the design maximizes space without compromising accessibility. The layout is intuitive, and I never feel like I’m struggling to fit in groceries or find what I need. If you’re looking for a refrigerator that offers more than just basic cooling, and you value customization and quality, this is an excellent choice. The modular design allowed me to change the fridge’s appearance to my exact preferences, which is something most standard refrigerators don’t offer. This level of design flexibility makes it feel like a truly personalized addition to the kitchen, rather than just another appliance. It’s an investment in both your kitchen’s appearance and your daily convenience. Highly recommended!

Review from Samsung US
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May 6, 2024
TechRoy
5 out of 5 stars review

Fridgey Fridgerton

[This review was collected as part of a promotion.] OK, so does your fridge have it own Instagram account?!? I recently made an upgrade, (which my kid made heaps of fun of me for), until I come home and find her and her friends gathered around watching videos and playing with the new #SamsungBespoke fridge like it was a new gold smartphone or something! Actually, it does about 99% of what a smartphone can do plus it holds a ton of food and makes 2 kinds of different ice as well.. Yeah the tablet portion is HUGE, and it also has a UV deodorizer built in but the best part is you can set the internal camera to keep track of whats inside to help guide you on what you need at the store or even suggest recipes based on your favorite styles of cooking..dang this thing is smarter than me!! All that considered, the best part I think is that when you leave the door open too long it doesn't send pout a harsh beep at you, it gives you a happy song like your Oscar speech is taking too long... ha! Final cool things to note would be the multi temperature zones so if you like your ice cream harder, stick it in the bottom left freezer, a bit softer?--go bottom right. And the quick flip front door for easy access water along with a auto refill flavored pitcher is pretty amazing as well. I wish I had a pocket sized version of this Samsung to bring around with me like my Galaxy--mobile icemaker!! (2 kinds!!)

Review from Samsung US
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Mar 27, 2024
adohad
5 out of 5 stars review

Bespoke Refrigerator is truly to be spoke about!!!

[This review was collected as part of a promotion.] Absolutely thrilled with my new Samsung Bespoke refrigerator! From the moment it arrived, I knew it was something special. The customizable design feature allowed me to perfectly match it with my kitchen decor, creating a seamless and stylish look. Not only does it look fantastic, but it also performs exceptionally well. The storage capacity is impressive, providing ample space for all my groceries and more. The adjustable shelves and compartments make organizing a breeze, and I love the flexibility it offers to accommodate items of various shapes and sizes. One of my favorite features after using it for a week now is the advanced cooling technology, which ensures that my food stays fresher for longer. I no longer have to worry about items spoiling quickly, thanks to the precise temperature control and even cooling throughout the refrigerator. Moreover, the smart features are a game-changer! Being able to control and monitor the refrigerator remotely from my smartphone gives me peace of mind, especially when I'm away from home. Overall, I couldn't be happier with my Samsung Bespoke refrigerator. It's not just a kitchen appliance; it's a statement piece that enhances both the functionality and aesthetics of my home. Highly recommend it to anyone looking for a top-of-the-line refrigerator that ticks all the boxes!

Review from The Insiders
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Jun 20, 2025
Lizzil
5 out of 5 stars review

Surprisingly much better

[This review was collected as part of a promotion.] I was skeptical that it would be any different from my old Samsung refrigerator, but boy, was I wrong! It is so much better, smooth, upgraded feel, better features, the touch screen is better than ever. I have zero bad things to say.

Review from Samsung US
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Apr 17, 2024
BooneFam5
5 out of 5 stars review

Aesthetically pleasing appliance tech!

[This review was collected as part of a promotion.] I've been an IT professional for over 20 years, and I'm still enthusiastic about exploring new technology, from cell phones and cars to appliances. This is my third HUB refrigerator, my second acquired through a promotional campaign, and it's truly outstanding. This latest model has introduced several new features, surprisingly outperforming its predecessors by what seems like three generations. The AI camera efficiently tracks each item I place or remove from the fridge, even suggesting expiration dates based on the type of food—a handy addition I didn't anticipate. The Bespoke Hub refrigerator excels in style, sophistication, and essential technology to keep perishables fresh and frozen items perfectly chilled. Its pull-out freezer drawers offer great organization, and the beverage center behind a hidden door provides a sleek look while staying clean, free from sediment stains that we often see on external water/ice dispensers. The inclusion of a pitcher for instant flavored water is a thoughtful touch, and the choice of both standard and small pebbled ice chips elevates our beverage and cocktail experiences. The HUB’s large exterior screen is a highlight, showcasing artwork or photos beautifully. It also mirrors our Samsung TV’s content, so we don't miss a moment when we’re cooking or gathered in the kitchen. Overall, this fridge is packed with features that meet or exceed expectations, offering great value compared to its retail price. Pros: Ample space with flexible storage options. AI camera that aids in meal planning and grocery tracking. Enhances any kitchen's aesthetics, whether new or old. Convenient beverage station and ice trays. User-friendly tech features on the HUB screen. Cons: The price may be steep for those on a budget; consider last year's model for savings. The deep model protrudes more than counter-depth units, which might not suit all kitchen layouts. (This wasn’t an issue for me but could be for others.) In summary, this refrigerator is a significant upgrade and well worth considering for its advanced features and stylish design.

Review from The Insiders
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Mar 18, 2024
Playboy1707
5 out of 5 stars review

Amazing fridge

[This review was collected as part of a promotion.] The Bespoke 4-Door Flex Refrigerator 29 cu. ft. with Family Hub+ is an outstanding refrigerator. I love how unique it is and how much detail was put into it by Samsung for flexibility and convenience. The Bespoke refrigerator came in a Charcoal Glass Top and Stainless-Steel Bottom Panels with one of the right hand side top panels being a full size touch screen. I was very amazed as to how easy it was to set up once it was installed with the water line connected. The water filter came preinstalled in the unit and all you had to do is follow the onscreen instructions to set up. The family hub interface is super user friendly and is a touch screen on a 32” screen (very large for a fridge). It’s easy to navigate through the different menus or multiple desktops and reach the apps if needed. It operates very similarly to the android galaxy series phones which I have so it flawlessly connected to it directly and made setup a breeze. There are multiple settings for the fridge including individual control of both the bottom sections. You can customize having both serve as a freezer or have on the right be a ‘Drinks’ cooler and the other side serve as your freezer. I chose this option as the right-hand side did have a wine rack built in which is awesome. I now have it set on drink mode and it makes all my wine be chilled and serve as my drink hub. It’s also low enough for my kids to reach in and grab juices/sodas etc as needed to keep up with hydration. The Inside of the fridge has LED cool white lights which are very bright. It’s easy to access whatever I need and I can customize all the shelves the way I like to make sure everything fits. It’s very large inside (29 cu feet) compared to my previous unit which was 25.5 and I thought that was big. This is definitely a huge upgrade. I love that I can have multiple locations with Samsung’s FLEX crisper drawers that will automatically keep the right temperature in those once you tell it what’s there. There are also multiple cameras built into this unit doors so you can knock and see exactly what’s inside without having to open it. It even labels the items for you (this feature I would say still needs a lot of work) but does detect the majority of standard items properly. You can also tell it once you view what’s inside the expiration date and it will remind you a few days in advance that for example ‘spinach’ is expiring in a few days and so forth. Pretty nifty feature. With that also comes the add to shopping list button that allows you to immediately add it to your list so you can have your grocery list on the go later and restock. I absolutely love the ‘smart’ features of this unit. It works very well with Alexa built in and smart things and I added almost all of my compatible smart devices to it to be able to control my devices straight from the fridge. My kids love the Samsung TV built into this as now they eat breakfast and watch some cartoons sometimes on the refrigerator. I love that I can add my shared calendar to it with my wife and it syncs up with our phones so that we can now see our daily planner live on the fridge. You can even leave voice messages or stickers, or even post it notes directly on it. Very convenient features already built in. It has a timer and even recipes depending on the food you have in the fridge for when my wife is cooking dinner so she uses that often and it has music streaming services such as Pandora, iHeart radio, and spotify. I personally love that it will beep if the door is open and send me a notification if the door is still open if my kids forgot to close the door as that happens occasionally. I’m able to now enjoy live TV, music, and practically other entertainment on this fridge while cooking or cleaning around the kitchen. The fridge keeps the different ‘flex zones’ at the right temperature every time and it’s easy to adjust at any time in the settings menu. I love the hidden water and hydration station which allows for easy quick refill of water cups, ICE down below whether you like small cubes or large (it has both) and even comes with a scoop, or just infuse the water in the provided water pitcher. It will even refill that automatically for you once it’s low. The filter is super easy to replace and conveniently located below in the middle for a quick twist on/off installation. The unit is a fingerprint magnet so be prepared to clean it especially if you have kids like I do but nonetheless, a very good quality fridge with convenience and flexibility built in. I love that I can make whatever side I want be the freezer, or fridge, the flexible crispers which keep temps on their own relative to fruits/veggies, and the built in UV deodorizer which gets rid of nasty smells and bacteria. The unit fits perfectly between my cabinets and does not stick out much even though it's bulky and bigger. The screen is very responsive and I’m able to customize the desktops to the apps I use most. It even has a screen clean mode and will lock all controls of the screen so you can clean it which is a nifty feature. As long as you have good wifi in the kitchen, this unit will have no issues with buffering. Definitely a quality product that should last years! My family is definitely excited about this fridge and it will be put to good use daily.

Review from The Insiders
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Jan 19, 2025
TayDev23
5 out of 5 stars review

Love our refrigerator!!!

I bought this fridge in December 2024 for our new home and we absolutely love it!! All the features are so cool, I can ask it questions like Siri, put my to do lists on there, play music or TV and I always know what’s in there/ when food is going to expire with the AI feature.

Review from Samsung US
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Aug 16, 2024
Soup
5 out of 5 stars review

Super Cool Refrigerator with AI!

[This review was collected as part of a promotion.] Been using for 2 months now. Love it! Didn't think we'd use the water pitcher much but everyone now prefers it as it fills cups quickly. Really like all the different storage shelfs and bins. Everyone is really enjoying the interactive tablet-like features on the door and very convenient for making new recipes. AI on food is a great feature too and hoping it prevents food waste in our home. Very high quality look and feel.

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Review from Samsung US
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Mar 26, 2024
Psingh4
5 out of 5 stars review

Digital Center of my Kitchen

[This review was collected as part of a promotion.] This year Samsung has outdone themselves in providing refrigerator that is truly fits form and functional for families that makes the daily routine in a busy household a little smoother. The Samsung 2024 Bespoke Refrigerator with AI Family Hub+ and AI Vision Inside (RF29DB9900QD) improves from last years model by adding one touch auto opening top doors for busy hands and AI vison to help keep track of what’s inside the refrigerator. The UV order control system uses UV LED light to kill and contaminates that add to odor and helps keep things fresh longer. The SmartThings app notifies you when the kids leave the door open and allows you to manage all the parameters form the app. I love listing to Spotify on the 32-inch display while I make dinner and keep the kids entertained. The 29 cubic foot volume is plenty for a growing family with room to spare. I really value the configuration options that Samsung provides for optimizing storage. The beverage zone makes easy work to get water with the auto filling pitcher and keeps the visuals clean by concealing it all behind a clean top door. The dual auto ice maker is my favorite feature as it provides two sizes of ice for your drinks and the included scoop is much enjoyed when making smoothies or adding to large containers. Great job Samsung.

Review from The Insiders
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