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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars
356 ratings356 reviews
  1. 5 stars80% (284)
  2. 4 stars11% (38)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (20)

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Showing 121-130 of 356 reviews
Oct 28, 2025
Reviewer name: Noémie
5 out of 5 stars
5 out of 5 stars review

Very great fridge

[This review was collected as part of a promotion.] I am very satisfied by the all the appliances, my fridge is very good meets all my expectations from the design To the capacity I love it

Review from Samsung US
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Oct 28, 2025
Reviewer name: Kareem
4 out of 5 stars
4 out of 5 stars review

Good but can be better

[This review was collected as part of a promotion.] It is lacking in apps...i should be able to add more apps. Ai could be a bit better. In terms of recognizing things being added or taken out the refrigerator

Review from Samsung US
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Jul 29, 2026
Reviewer name: Silo
5 out of 5 stars
5 out of 5 stars review

Amazing product I love it very practical , functional and easy to use

Review from Samsung Canada
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Jun 23, 2026
Reviewer name: Matthew111111
5 out of 5 stars
5 out of 5 stars review

Amazing smart features

I love smart appliances and this one is a hub which can connect to everything. Good job samsung.

Review from Samsung Canada
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Jun 22, 2026
Reviewer name: H2G T2G
5 out of 5 stars
5 out of 5 stars review

The best fridge!

We saw this fridge from my in-law's house and bought the same unit and so happy with it.

Review from Samsung Canada
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Jun 22, 2026
Reviewer name: Andytlee
5 out of 5 stars
5 out of 5 stars review

Love the voice command to open the doors. Beverage center is a nice feature

Review from Samsung Canada
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Oct 6, 2025
Reviewer name: LoveMySamsung
5 out of 5 stars
5 out of 5 stars review

Love this refrigerator!

[This review was collected as part of a promotion.] This refrigerator did not disappoint! Each of the top refrigerator doors has a touch pad at the bottom front. Just lightly touch this sensor and the door opens automatically - really nice when your hands are full. The 2 bottom compartments are more than enough room for my frozen goods. 1 of the 2 bottom compartments can be used as a flex zone for additional refrigerator space. The water dispenser and drink area comes in handy where you can open just the front part of the top left refrigerator door without opening up the whole refrigerator door. There's plenty of drawer space for my fruits and veggies. And plenty of shelf space including an adjustable shelf for larger items. I'm able to put quite a few smaller items on the shelves attached to the inside of the refrigerator doors. The technology is amazing. The interface on the outside of the top right refrigerator door is user friendly. I've been able to configure the look and feel of the interface with works of art as well as pics of my family on the cover space. There are numerous options to choose from concerning backgrounds, colors, clock types, etc…. I also set up the internal cameras to take pics of items being put in the fridge and what is actually in the fridge. I'm so happy with my purchase! All of my home appliances are now Samsung products!

Review from Samsung US
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Sep 15, 2025
Reviewer name: Ryyy
2 out of 5 stars
2 out of 5 stars review

Refrigerator

[This review was collected as part of a promotion.] Screen is always turning off and not turning back on. I'm having to pull refrigerator out to unplug it. Happens weekly sometimes more than once in a week. I wouldn't recommend it. Just get a regular refrigerator

Review from Samsung US
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reply from Samsung Care

Greetings, We understand your disappointment with not having the best experience with your refrigerator. Let us help. Here is a link for troubleshooting steps for your refrigerator screen that is turning blank; kindly choose the one that matches, watch the video, and click the embedded words. Refrigerator panel or Family Hub screen is blank or not responding. https://www.samsung.com/us/support/troubleshooting/TSG01202605/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150738861) to help our team pull up your information when you message us. Thank you. -Ricardo

May 24, 2026
Reviewer name: Rsharifzad
5 out of 5 stars
5 out of 5 stars review

Great feature and functional.

I bought my bespoke couple of months ago and really enjoyed all of aspects.

Review from Samsung Canada
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Dec 21, 2025
Reviewer name: STUlna
5 out of 5 stars
5 out of 5 stars review

It's huge!

[This review was collected as part of a promotion.] This thing is huge! Great storage and an awesome beverage center!

Review from Samsung US
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