Hello Guadalupe, we’re sorry to hear the top ring deflated after only a few hours of use. We understand how disappointing that must have been, especially when your grandchildren were excited to enjoy the pool. Please give our customer service team a call at 888-670-4386, Hours: 7 AM–7 PM MST (Mon–Fri), and Saturday during our regular weekend business hours (MST). We’ll be glad to review warranty options and help resolve this for you. Thank you for your purchase at Sam's Club.

Hello, we’re sorry to hear your pool developed multiple holes after only a few weeks of use. We appreciate you sharing your feedback and will use it to help improve our products. Thank you for your purchase at Sam’s Club.

Hello, we’re sorry to hear your pool developed a hole on the first day of use. We appreciate your feedback regarding the size and quality, and we’ll use your comments to help improve our products. Thank you for your purchase at Sam’s Club.

Hello Jamie, we’re sorry to hear your pool arrived with a hole in it. That’s not the experience we want for our customers, and we understand how disappointing it is to discover a defect right away. Please give our customer service team a call at 888-670-4386, Hours: 8 AM–5 PM MST (Mon–Fri), and we’ll be glad to review warranty options and help resolve this for you. Thank you for your purchase at Sam's Club.

Hello Larissa, we’re sorry to hear the pool began deflating after just one use. We understand how disappointing that must have been and would like the opportunity to help. Please give our customer service team a call at 888-670-4386, Hours: 7 AM–7 PM MST (Mon–Fri), and Saturday during our regular weekend business hours (MST). We’ll be glad to review warranty options and help resolve this for you. Thank you for your purchase at Sam's Club.