Customer reviews for LG 1.8 cu. ft. Smart Over-the-Range Microwave Oven with EasyClean forI purchased my LG OTR microwave close to 10 years ago and never had a problem with it. It recently quite and I am replacing it today with a new one.
Verified Purchase
Great! Except for the light
Great microwave and relatively easy to install. So far it works as advertised and since it's LG it has a little song instead of a beep at the end of the time which we like. The only complaint is the light over the range. Big space, very little light. It's very dim and it seems like they could have at least built in 2 lights but even better an LED bulb to make it brighter. We'll be replacing the bulb for something brighter.
Nathan, thank you for taking the time to share such a thoughtful review! We’re thrilled to hear your MVEM1825X is off to a great start and that the installation was a smooth experience. It’s also wonderful to know you’re enjoying the performance—and we have to admit, hearing that the LG melody at the end of the cycle has earned your approval definitely brought a smile to our faces! We also appreciate your honest feedback about the cooktop light. We completely understand how important good lighting is when preparing meals, and your comments about the brightness and bulb design are incredibly valuable. Insights like yours help us better understand how our products perform in real homes and where we can continue to improve. If you ever have questions or need assistance, our LG CareQ team is always happy to help at 1-888-542-2623 or via https://www.lg.com/ca_en/support/contact-us/. Thank you for sharing your experience with us—we hope your LG continues to make time in the kitchen both easier and more enjoyable!
Noise level is too loud!
Cooking/heating is fine. The noise level of the exhaust fan is way to loud. Would return it if I could.
Hi. Thank you for sharing your experience with your LG MVEM1825X Microwave. We appreciate you letting us know how the exhaust fan has sounded in your space, and we understand how the noise level can influence your overall comfort while cooking. The fan will automatically adjust its speed based on heat and ventilation needs, and confirming that the unit has proper clearance and that the filters are clean can help it operate more smoothly. You can also review common microwave noise‑related tips here: https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-noises--20152329269153 If you’d like us to take a closer look at your unit and explore additional options together, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com.LG Digital Care ^James
Very noisy. Wife wants to return it.
Hello, Gregg. Thank you for sharing your thoughts about your LG Microwave. We appreciate you letting us know about the noise level, and we understand how important it is for an appliance to feel comfortable in your home—especially when it’s loud enough to make you consider returning it. To allow us to properly investigate the details of your specific product model and to see how we can assist with the noise issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on noise‑related troubleshooting: https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-noises--20152329269153 ^James
Shut off during heating dinners
The microwave shuts off if you’re cooking a dinner that requires heating for 20 minutes the machine will shut off anywhere after 10 minutes and will sometimes be off for half an hour until it turns itself back on
Hi. We appreciate you sharing your thoughts and experience with your LG Microwave, model MVEM1825X. We always aim to provide convenient, highly reliable cooking performance for all your household meals, and we want to ensure your unit handles extended cook times smoothly. To help maintain proper operational temperatures during longer heating periods, we recommend verifying that the exhaust vents on the top and bottom of the machine are completely clear of dust or obstructions, as proper airflow prevents the safety thermal cutout feature from temporarily turning the unit off to cool down. For more details on power stability and operational maintenance, you can check out this resource at https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316?srsltid=AfmBOorcVbXZVnjCUF9ZDCZGIFYHcW0sDT5hIROH9tZfzMdso1_NJ8w6. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Don’t buy!
Handle has crumbed from the heat of the stove. LG has been terrible to with fixing this issue. Their solution was to send me the same handle again, which is not a solution. Do not recommend purchasing.
Hi. We appreciate you sharing your thoughts and feedback regarding your LG MVEM1825X Over-the-Range Microwave. We always aim to provide durable, heat-resistant materials and reliable construction for our kitchen appliances, and we want to ensure your cooking setup remains functional and secure. To maximize the longevity of your handle and protect the finish from excessive thermal exposure, we recommend ensuring that the exhaust vent fan is turned on whenever you are cooking on the cooktop below to draw heat and steam away from the microwave facade. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Don't waste your money.
I have had this microwave for just a few months. I want to echo what others have said. The fan is loud. Our microwave does not have built in exhaust that is piped out, so the fan blows through the front vent. Also, just today, the light went out. I looked at the bulb, but I don't see any issue. So, I'm not sure what the issue is.
Hi, Wes. We appreciate you sharing your experience with your LG MVEM1825X Microwave, and we want you to feel confident in how your new unit operates in your kitchen. A stronger‑than‑expected fan sound can happen when the microwave is venting through the front grille, and the first few uses may make the airflow seem more noticeable. For the light issue, checking the bulb seating and performing a quick power reset can help determine whether the socket or internal wiring needs attention. Our guide also explains the types of sounds you may hear during normal operation: https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-noises--20152329269153 If you’d like us to take a closer look at the light or walk through additional steps together, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James
Purchased on 16 January 2025, Sam’s Club installed after a four-week delay by the contractor. Worked fine until 23 January 2026. Failed with a loud buzz, and went dead. The purchase date applies to the warranty, not the install date. No help from LG Electronics. Microwave died on 23 January, seven days past the warranty. Now looking for a new microwave, LG is NOT on the list. Unable to give a 0 Star rating. I would not recommend purchasing this product.
Hi, Steve. Thank you for taking the time to share what happened with your LG Microwave (MVEM1825D) model. We understand the importance of having a microwave that stays reliable well beyond the first year. <br /><br />For a unit that suddenly produced a loud buzz and then lost power, one helpful step is to check the dedicated circuit the microwave is connected to. Microwaves require a stable, properly rated circuit, and a tripped breaker or overloaded line can cause the unit to shut down completely. Resetting the breaker and ensuring the outlet is functioning can sometimes bring the unit back online. For more guidance, visit https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316. We’d like to take a closer look at your case. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Our team will be ready to assist you further. ^Juvy
dont
in less than a year the light inside went out and the bottom of the handle cracked. And, God help you if you need warranty work.
Hello. We appreciate you sharing your experience with your LG MVEM1825X Over-the-Range Microwave. We always strive to provide high-quality materials and reliable operation for your cooking routines, and we want to help ensure your appliance looks and works beautifully. For the interior light, we recommend checking your user manual for standard bulb replacement steps, making sure to unplug the unit before handling, and verifying that the handle hardware is properly aligned without being overtightened. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
broken too soon
only lasted 4 years before the light went out and the button for the door broke off. terrible.
Thank you for taking the time to share your feedback on your MVEM1825X. We're sorry to hear that your microwave hasn't provided the long-lasting experience you were expecting. Reliable performance is our priority, and we're truly sorry we missed the mark with your microwave. This is definitely not the lasting quality we want for your kitchen. Four years is far sooner than you should be experiencing issues like a failed interior light and a broken door button, and we completely understand how frustrating that must be. We'd like the opportunity to look into this for you. Please feel free to contact our LG CareQ team at 1-888-542-2623, or via WhatsApp, live chat, or email through our support page: https://www.lg.com/ca_en/support/contact-us/. Please have your model and serial number handy and reference CNN260626219694 so we can assist you further. Thank you again for sharing your experience. Your feedback helps us continue improving both our products and the support we provide.