Thank you for taking the time to provide us with this valuable feedback. We strive to provide the best products and experiences to our customers. If you have any additional feedback or if we can be of any assistance, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. We are always happy to help!

Hi Claudia, we're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. Our Keurig home coffee makers come with a one year warranty; however, we always recommend reaching out to our Consumer Care team if you encounter an issue, even after a year has passed. Our representatives are available seven days a week from 7A to 10P EST at 866-901-2739. We are happy to help!

Hello and thank you for your review. We're sorry to hear that you're disappointed with your K-Supreme coffee maker—this is not the experience we strive to deliver. We’d appreciate the opportunity to assist and help improve your experience. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week, from 7:00 AM to 10:00 PM EST. We look forward to speaking with you.

We’re sorry to hear you’re having trouble with your K-Supreme SMART coffee maker Joe. Our Consumer Care team is here for you and would be happy to help troubleshoot the issue. Please feel free to give us a call at 866-901-2739 so we can work together to get things brewing again!

Thank you for sharing your review with us. We appreciate the feedback.

Oh no! We don't like the sound of that Marian. We suggest that you get in touch with our Consumer Care team about this. They can be reached at 866-901-2739 and will be happy to help.