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Keurig K-Supreme Smart Single Serve K-Cup Pod Coffee Maker

Customer service replaced my Keurig under warranty

Great Customer Support

keurig.com

Great coffee maker, even better that it can read the k-pod label and brew the best.

Great Coffee Maker

My machine is struggling to brew hot coffee and keeps putting coffee grounds into my coffee.

Machine is not the best

The replacement Keurig performs well.  We are happy with it!  Thank you.

Replacement Keurig

Great pot.  Makes delicious coffee without having to wait.

Great maker

This is an excellent upgrade from our original keurig machine for sure

Excellent upgrade

Was super easy and fast they went above and beyond in my opinion

Warranty was handled much better than expected

Be sure and check if you have the correct WiFi for connection

unable to connect and set up teh SMART feature

I bought this coffee maker.and one day it just stopped. I called kerug and the sent me a new one!!

Great experience

bought it for our 5th wheel and it works great. holds enough water for several cups..

works perfect

Have had 3 keurigs. All have had problems with thermal overload switch malfunctioning. Need to disassemble and using a clip reset thermal overload until it happens again

Problems

The TL;DR: the Smart features are overbearing and mostly useless. 

Comes with Smart features with a connected app that might be handy for some people, but I didn't see myself using. I was hoping the scheduled brew would be useful, but you have to open the app and "activate" the brew. I know this is to make sure there's a fresh pod and a cup to catch it, but "analog" brewers don't require this. It renders the scheduler pointless.
You can't schedule a brew for tea because you can only get hot water from the "Hot Water" setting, and that's not available in scheduling on the app. 
It knows what pods you put into the brewer, and has preset recommended settings for them, which is neat, but then it tracks your usage to then try to sell you more pods (and a subscription). 
There's now 5 nozzles instead of 1, to control brew strength, which is nice, but if you use self-fill pods, you'll need new ones, and I don't know if any 3rd party pods will work because they'll likely lack a recognizable QR code.