Customer reviews for SAMSUNG 65" Class U7900F Series 4K Crystal UHD Smart TV forMember photos
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Won't link to any wifi
[This review was collected as part of a promotion.] I've been buying Samsung TVS for a long time. Enjoy the quality picture and everything about them. I recently purchased this new TV replacement that had broken on my outside patio I was a little taken back by the new style remote but being I have a roku TV I was able to figure it out quite easily. The problem I have is my tv will not pick up any Wi-Fi anywhere so as it stands, the only thing my TV picks up is digital TV from the antenna will not pick up any internet so I can't get any of my Samsung channels, my Netflix or any other apps that I have set up for my other televisions and it's very discouraging, and I can't figure out why I've done every steps. That I've seen to get remedy of this situation, but nothing seems to happen.I just wish someone could give me a hand with this.So I could get this t v working like I wanted to.
Hi Upsettvbuyer, Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue: Signal & Setup Tips: 1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength. 2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router. Power Cycle Devices: 3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully. Connection Type: 4. Evaluate your connection method – o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions. o For a more stable connection, we strongly recommend using a wired Ethernet cable. o If already using Ethernet, verify the cable is working by testing it with another device. Run Built-In Diagnostic Tools: 5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test 6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi 7. Please ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Last Resort: 8. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults. If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website. ~Samsung Advisor
Great tv and a great price
[This review was collected as part of a promotion.] My new television shows great, looks great and works great. The brightness, resolution and contrast give me a vibrant picture. And the security to my television is good also, it lets me login and out from my account to another if I wanted to share my television with my kids lol!
Wonderful picture
[This review was collected as part of a promotion.] I love everything about my television I wasn't able to even watch tv before my eyesight isn't what it used to be. I couldn't read anything it said and the picture was fuzzy now > enjoy my TV every day.. the color is beautiful it's all great.
So so
[This review was collected as part of a promotion.] Slow response with control and not a good variety of apps to be downloaded to tv. Which features were better compared to the more expensive TV features. Being able to get features to compared to OLED and so forth would be a big plus to families who can afford the better quality tvs.
Hi Lefty, We value your feedback regarding the response time of your U7900F TV. For the best performance, please ensure the latest firmware version is installed: Home > left directional key > Settings > Support > Software Update You can also improve responsiveness by running the built-in Device Care tool, which checks system memory, clears cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care If you need further assistance, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available through the ‘Support’ link on our website. ~ Samsung Advisor
Easy to use u.i.
[This review was collected as part of a promotion.] Tv was inexpensive but it has a bunch of features and qualities that I probably won't ever you but the u.i. is pretty simple to use and everything is right on the home screen making it a pretty good experience to switch between apps and inputs
Great Features!
[This review was collected as part of a promotion.] The graphics on this Samsung Class Crystal are awesome! Beautiful colors and the brightness is just perfect! The contrast doesn't bother your eyes! Easy to control with the remote controller! Quick response!
Samsung for Life!
[This review was collected as part of a promotion.] This is my 4th samsung TV and I will not buy another brand. The sound, resolution, color and look are amazing. The ease of use is even better. And I absolutely love the pairing feature with my phone. If we have an issue with our internet, I can just stream directly from my phone. Game changer. And I use it in my second bedroom for paint tutorials and other learning platforms. My phone is too small for that so pairing with my TV is perfection. I never worry about anyone hacking into my accounts, security is wondeful. I also have had Samsung phones since the smartphone came out. I am a samsung user for life!!
Question my purchase
[This review was collected as part of a promotion.] It's very complicated, so if you're not technical you might not like the item. The remote is a mess. The color isn't as spot on as I had hoped. The picture is bright but not like advertised. I am still deciding if I will take it back for a convenient version. I am pleased with how light it is.
Hi Lola, We appreciate your thoughts on the U7900F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include: • Standard – Ideal for general viewing • Dynamic – Brighter and more vibrant for well-lit spaces • Eco – Optimized for energy efficiency • Movie – Best for viewing in low light • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more. If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link. ~ Samsung Advisor
Hate the remote
[This review was collected as part of a promotion.] The television itself Is beautiful. The new style of remote that it came with,is ridiculous. It is not intuitive at all and after having used it for a couple months I still don't know how to get to the different screens that I need to watch ,or to find a particular show. After owning several Samsung TVs in the past (pretty much plug n play), this is continuing to be a very frustrating experience for me.
Hi Jptx, Thanks for your feedback on the remote. Many buttons have multiple functions—for example, press Volume UP/DOWN to adjust sound, press once to mute, or hold to access Accessibility Shortcuts. The RETURN button also acts as a back key or last-channel toggle depending on the context. If you ever need help with your remote or want to learn more shortcuts, we’re here to assist. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
Samsung Equals Cutting Edge Quality
[This review was collected as part of a promotion.] I am a Big Fan of the New Samsung TV's I have a 55'65 and an 80' The Color Brightness and Contrast are Amazing Fast Responsiveness I Honestly don't see how they can get any Better but can't wait to see what they have in store for Future Samsung Models I Would definitely Recommend any Samsung TV's To All my Friends and Family members Not to mention all Their Appliances Fantastic Quality at a Fair Price for what you're getting I am very Excited To See What the Future of Samsung is going to Bring to us Top Notch Value For The product you're getting Samsung is definitely Cutting Edge and only getting Better Every Day
