I but the cool cotton it smells amazing and it leaves my clothes smelling fresh, but the way it pours is horrible. Why does it not have a spout? Measuring is to be desired. Overall it does what is supposed to that one thing and it would be perfect

Very poor packaging design. If I didn't like the product so much I probably wouldn't buy it again. That being said they need to give it an overhaul and do it fast before they lose customers. Product gets an A

Please develop a dispenser that has cap that you can squeeze out the product. I’m a guy and I use this on my dry fit clothes-sometimes in the shower, sometimes the bathroom sink a squeeze nozzle would be greatly appreciated🤓🥸😎🤙

This product works. The bottle has a screw top lid and liquid is very sticky if it gets on you which makes the bottle gross. Sure would nice if the large size had a flip top lid.

I love this product, it smells amazing and fresh! However, attempting to pour the liquid from the wide bottle opening and having it drip all over the sides and my fingers makes the experience a bit of a nightmare. Please change the bottle 🙏

I love this stuff. It gets rid of the extra gunk in our clothes. The big BUT is that the lid/container is the worst to pour out of. On tv, you advertise the easy pour spout, but that’s not that’s in stores. It gets all over and leaks down the side.

I have two messy grandchildren and one old dog with a weak bladder. This product has been a lifesaver. I have used Downy fabric softener for (literally) decades and am pleased to have this new product to add to my laundry arsenal.

Love, love this product. Hate container. Needs handle, bottle bulky and spout to pour liquid through.

I was curious about the new Downy Rinse and Refresh, and after using it I am hooked! What a great product, fresh and extra crisp clean.

Nice product, but needs a better easy pour lid!! All advertisements that I've seen, show a flip/easy pour lid. The product isn't like that.