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Customer reviews for Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher for
Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher
4.6 out of 5 stars
stars
2,127 ratings2,091 reviews
  1. 5 stars80% (1,712)
  2. 4 stars11% (239)
  3. 3 stars3% (55)
  4. 2 stars2% (34)
  5. 1 star4% (87)

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Showing 911-920 of 2,091 reviews
Sep 30, 2025
Reviewer name: Clinton70
1 out of 5 stars
1 out of 5 stars review

Terrible experience

I bought this machine in July 2025. It has been a nightmare. It only brews about 1/2 to 2/3 a cup before blinking red. I have run every diagnostic on Nespresso site and watched every relevant Youtube video trying to trouble shoot. Now it is leaking from underneath. A puddle accumulates on the counter every time I try to brew a cup of coffee. I wish I could post photos and videos to demonstrate what we are dealing with when try to make coffee.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Katy R.

Thank you for your review, Clint. We hope you know that we're always here to help. All machines are covered by at least a one-year warranty and a lifetime of comprehensive troubleshooting. Please call us at 800-562-1465 where we are available 24 hours a day, 7 days a week to speak with a machine expert.

Dec 20, 2023
Reviewer name: Ski
5 out of 5 stars
5 out of 5 stars review

New coffee maker

[This review was collected as part of a promotion.] I have an older model that works fine but wanted one a bit smaller. I read it was louder then the larger ones( which it is) but this was not a concern. Makes coffee as well as my other. looks good also

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Jan 20, 2024
Reviewer name: Emfell
1 out of 5 stars
1 out of 5 stars review

Horrible design. Entire top half opens to brew!

So clunky. The entire top half of the machine lifts up and you have to push down with all your might to close it, then lean on it with one arm to move the lever to “lock” to actually get the coffee brewed. It is also incredibly loud. I’m honestly shocked with all the fine star reviews. I had a larger Nespresso with the easily open / close (semi automatic open close) small top where just the capsule area top opens/closes. Ok this pop+ machine legit the entire top half has to open - such a horrible design. Spend the extra $ and go up a size so you can get a machine that is easier to use and not so clunky. Returning.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Tara B

Thank you for your review. We are dismayed to learn your Vertuo Pop+ machine didn’t meet your expectation. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. Thank you for taking the time to share your experience, so that we may approve upon our products and services. We recommend contacting us to speak with a Machine Expert, who would be delighted to provide you some tips that may be useful while brewing a cup of coffee. Please do not hesitate to contact us. We’re available 24 hours a day and 7 days a week.

May 2, 2023
Reviewer name: malloryfdf47
5 out of 5 stars
5 out of 5 stars review

Cool technology

[This review was collected as part of a promotion.] From what i understand the pod is spun, like centrifugal. This machine will do iced coffee/ espresso or hot coffee espresso. The Nespresso brand is a very strong coffee, reminds me of Illy quality, not the popular k brand that you can barely taste. Machine is super easy to use, only a few functions. I am so happy with it.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Aug 19, 2024
Reviewer name: Bob43
5 out of 5 stars
5 out of 5 stars review

Breast Coffee

[This review was collected as part of a promotion.] I bought a Nespresso coffee maker about a month ago. I am very glad I did. Nespresso coffee outdoes other coffees by a mile. Actually I am very surprised at the difference between Nespresso coffee and the others I have used. My favorite is Intenso.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Apr 18, 2023
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Fun and small

[This review was collected as part of a promotion.] Some things I like: smaller, fits on my counter without taking up space. Can make multiple sizes, although I would only buy the largest. All the fun colors available. Super easy to use. Coffee tastes remarkable good, and you can have a different flavor everyday if you choose. I love the crystal glasses that were gifted as well. Some things I don’t like: the color, I would have preferred another other than yellow. Spout is too low to put my yeti under, which I use every morning, and I don’t like the waste of pods.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Apr 17, 2023
Reviewer name: jmgd1220
5 out of 5 stars
5 out of 5 stars review

Wow!

[This review was collected as part of a promotion.] What a great coffee machine. I am in aww of how perfect the coffee tastes coming out or this machine. Very smooth and easy to use. Being able to use the app is a bonus. I am so happy with the Nespresso and can not wait to add it to my morning routine to start my day off right! Thank you Influenster for choosing me for this campaign.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Nov 21, 2024
Reviewer name: Sandy
1 out of 5 stars
1 out of 5 stars review

Good coffee, bad machine

I don’t know where to start, but I’mma keep it simple. I was so happy that I taste a cup of coffee from this machine and it was so good so I had to get one. I had it for a couple of months I was sick I couldn’t use it And when I finally opened it up, it was used it didn’t work. I had to clean it then it finally worked. Every time I use it, I have to clean it before I brew the coffee because it won’t work One day it made a loud noise. I thought it was gonna explode. I don’t recommend this machine Nespresso you could do better.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Tara B

Thank you for your review, Sandra. We're certainly disappointed to hear this, and we hope you know that we're always here to help. All Nespresso machines are covered with at least a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. Please call us to speak with our Machine Expert to arrange next steps. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.

Dec 14, 2023
Reviewer name: Nariho
5 out of 5 stars
5 out of 5 stars review

GREAT MACHINE & GREAT FEATURES !

Just bought this machine about a week ago and I LOVE it !!! PERFECT size fits on my counter so nice and does not take up to much room. The COFFEE is absolutely GREAT ! Been trying all the kinds and have not found one that I do not like ! This machine is 5 ***** stars !!! Jus LOVE IT ! ❤️

Review from Nespresso USA
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Jan 18, 2024
Reviewer name: Jackie
5 out of 5 stars
5 out of 5 stars review

Where have you been my whole life?

[This review was collected as part of a promotion.] How I never knew about Nespresso baffles me!! Recently purchased a Vertuo Pop Plus and my world is a little brighter!!! I'm a big coffee drinker and this really stepped up my game!! So happy with my purchase!!!

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111