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Customer reviews for Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher for
Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher
4.6 out of 5 stars
stars1,953 ratings1,926 reviews
  1. 5 stars80% (1,570)
  2. 4 stars11% (221)
  3. 3 stars3% (51)
  4. 2 stars2% (32)
  5. 1 star4% (79)

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Showing 721-730 of 1,926 reviews
May 9, 2023
Rita
4 out of 5 stars review

Nice machine - Height could be better

[This review was collected as part of a promotion.] Great space saver for an extra RV machine to travel with. Taller mugs do not fit, but placing the machine on a thick block for additional height and setting the drip tray on the counter instead of in the machine slot is an OK workaround.

Review from Nespresso USA
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Sep 22, 2023
JordanO
4 out of 5 stars review

Nice looking machine, compact, fast but a bit loud

[This review was collected as part of a promotion.] This is a nice compact machine for my office. I like the pop of color (red, in my case). It brews quickly and effectively, as all Nespresso machines do. It is a bit louder than other Nespresso machines.

Review from Nespresso USA
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Dec 12, 2023
KarenF
5 out of 5 stars review

Great instructions and color

[This review was collected as part of a promotion.] I am so happy to have finally purchased my own Vertuo Pop Plus. I was more excited that it was so easy to set up! It came all put together all I had to do was add water and press 3 times to clean out the mechanism.Then tried my first pod and it was amazing. I really like the white top as it goes well with my kitchen. I absolutely love my purchase and am sorry I didn't buy it sooner. I am usually intimidated by anything new that I have to learn. This is a definate must for an older Karen like me. I highly recommend to anyone over 60 easy peasy to work.

Review from Nespresso USA
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May 2, 2023
mandygbeauty_4946
5 out of 5 stars review

Awesome!!

[This review was collected as part of a promotion.] I am so excited to have the opportunity to try this coffee machine. The slim design fits really well on my counter and doesn’t take up a lot of space. The machine itself is extremely sleek and fancy looking. I don’t find the machine to be too loud, I have owed several coffee machines through the years and feel it’s about what I’ve come to expect noise wise from a single serve coffee maker. The coffee pods are amazing and there is such a variety to choose from. There is truly a pod/flavor for everyone. This small but mighty machine brews a delicious cup of coffee or espresso. I have tried multiple flavors but I really enjoy the iced coffee pods most, they are so smooth and rich. I’m so excited to have guests over to share some delicious coffee with now!

Review from influenster.com
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Apr 20, 2023
kristenl1234
5 out of 5 stars review

Amazing all in one machine

[This review was collected as part of a promotion.] I received this product complimentary from Influenster and Nespresso for review purposes. I’m so obsessed with this coffee maker. I love how easy it is to use and all of the different coffee options from espresso, double shot espresso, and even iced coffee! I have been wanting a Nespresso machine for years and am so excited to finally have one that is so versatile. The coffee quality is amazing and there are so many to choose from. I 100% recommend!

Review from influenster.com
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Jul 25, 2024
emarquez
1 out of 5 stars review

Hard to open capsule holder + too much foam

I bought this about 7 months ago and am very disappointed. First, it is very difficult to open and close the capsule holder. I have to force it, and my 75 year old parents weren't able to do it. Horrible design. Second, the machine produces SO MUCH foam, like 2 inches per cup that I have to scoop out. Do not recommend.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thank you for your review, Erin. We're sorry you and your parents are disappointed with the design of your Vertuo Pop and quality of your coffee. The layer that forms on top of each brewed coffee is a combination of coffee and air called the crema and is naturally created during the extraction process. As each blend brews according to its own unique parameters, there is no way to adjust the amount of crema that forms, however the volume will subside. We recommend folding the crema into your cup to ensure consistency in flavor and temperature. For any machine issues you're experiencing, please call 24/7 for assistance, 800.562.1465.

Apr 25, 2023
Hanski
5 out of 5 stars review

Cute and Compact

[This review was collected as part of a promotion.] I bought this machine to keep at the office and am so pleased with the fun pop of color it adds to my space. It works well as expected and look forward to using it for my morning and afternoon coffees.

Review from Nespresso USA
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Oct 11, 2023
Mohrw
3 out of 5 stars review

Has it drawbacks

Replaced our machine after 4 years where it sounded like a dump truck on steroids. Immediately, the new machine was so peaceful. However, after a few uses, we noticed that it slides around a lot when you're trying to lock and unlock. The shape (top heavy) is what does it. Additonally, I noticed that as it pumps out coffee, my mug vibrants and moves away from the spout. So if you're not paying attention, you can have coffee pouring outside of the mug.

Review from Nespresso USA
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reply from Katy R.

We appreciate your loyalty and honest review. We hope you know that we're always here to help. All machines are covered by at least a one-year warranty, and a lifetime of comprehensive troubleshooting. Please call us directly at 800-562-1465 where we are available 24 hours a day, 7 days a week.

Sep 23, 2024
Seventhsee
1 out of 5 stars review

Horrible

Wow. Constant problems. Making a cup of coffee has never been such a pain. Every morning for two weeks I've looked at this machine and asked "Are you going to make coffee this morning?" Sometimes it does and sometimes it doesn't. New capsules, two cups over the course of an hour and constant error messages. It was a gift, which makes it even worse. The latch on my previous coffeemaker broke, but guess what I've gone back too? Yes, holding the top down for three minutes while it brews. I used to have a Nespresso (older model) that worked fine but I gave a way when I moved. This one is awful.

Review from Nespresso USA
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reply from Customer Service

Hi. Thank you for your review. We are dismayed to learn your Vertuo Pop Plus machine does not meet your expectations. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Pop Plus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!

Apr 23, 2023
lilmak52
4 out of 5 stars review

Compact and fast

[This review was collected as part of a promotion.] I love the foam it creates when it brews. I enjoyed the variety pack to see which roast I would like. The reveal cold coffee glasses have a nice design and are lightweight. The machine itself is very simple to use and no fuss to it. I enjoy the automatic disposal of the pod when you open it after use. Overall a great machine for something a step up from your usual cup of coffee.

Review from influenster.com
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