Thank you for your review. We are sorry to learn your Vertuo Pop+ machine didn’t meet your expectation. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We offer repair & replacement options via our Assistance Service Program. Please do not hesitate to contact us. We’re available 24 hours a day and 7 days a week for your convenience. Our Machine Experts would be delighted to assist you with your Nespresso machine.

Thank you for your review. We are sorry to learn the VertuoPlus machine does not meet your expectations. This machine comes with a one-year warranty and we provide lifetime troubleshooting support. Please call at your earliest convenience, so we can further address the quality issue. We feel confident we can help resolve the matter to your satisfaction. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.

Thanks for your review. We’re dismayed to learn that your Vertuo Pop+ machine flashed red while using it in your RV. Your machine has a one-year warranty and a lifetime of troubleshooting. If troubleshooting is unsuccessful, we have repair and replacements options to provide you via our Assistance Service Program, even when your machine is out of warranty. We recommend calling our toll-free number 800-562-1465 to troubleshoot with a machine expert. You may also troubleshoot via live chat on our website when you select “Machine Assistance” from the chat category. We’re confident we’ll come to a satisfactory resolution to get you back to your Nespresso coffee ritual soon.