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Customer reviews for Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher for
Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher
4.6 out of 5 stars
stars1,907 ratings1,881 reviews
  1. 5 stars81% (1,536)
  2. 4 stars11% (213)
  3. 3 stars3% (51)
  4. 2 stars2% (31)
  5. 1 star4% (76)

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Showing 1,861-1,870 of 1,881 reviews
Jun 13, 2023
Dmk
5 out of 5 stars review

Good coffee

Bought this a few weeks ago. Love it! So eSy to use

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Jan 25, 2025
Bobby
1 out of 5 stars review

Trash

Turned my coffee into mud. Would rather use a can and a campfire.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thank you for your review and honest feedback. We’re disappointed to learn your Vertuo Pop+ is not meeting your expectations. We sincerely apologize for any frustration or inconvenience you may have experienced. Your machine comes with a one-year warranty and a lifetime of troubleshooting assistance via our toll-free number. We want to assure you that we are committed to complete customer satisfaction and deeply regret when that is not the case. Please contact us at 1-800-562-1465 at your earliest convenience so that we may assist you with your machine issues. We’re confident that we’ll come to a satisfactory resolution, getting you back to your Nespresso coffee ritual. For your convenience, we are available at our toll-free number 24 hours a day, 7 days a week.

Jan 2, 2025
Pam1060
5 out of 5 stars review

Easy to use. Expels pod with each use.

Bought the Vertuo Pop Plus for my husband and the whole family loves it.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Jul 18, 2024
Sharon
5 out of 5 stars review

Great…

Wonderful.. I like very beautifully and best coffee machine.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Nov 4, 2023
Mp
5 out of 5 stars review

Get it!

Was hesitant at first but was so worth it. Makes amazing coffee!

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Jul 4, 2023
Mary
5 out of 5 stars review

Great features

I am purchasing coffee machine today after using a coworker’s one

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Dec 10, 2023
NAYH
5 out of 5 stars review

GREAT FEATURES

THIS BOUGHT THIS MACHINE TODAY AND ALREADY LOVE IT.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Apr 22, 2025
Leanne
5 out of 5 stars review

Love it love it Love it it's exactly what I was looking for in taste.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Nov 11, 2023
echoel
1 out of 5 stars review

breaks very easily, won’t replace

don’t waste your money on this stingey ghetto company.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso VertuoPop+ machine. The machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. Please call at your earliest convenience for prompt and comprehensive troubleshooting assistance. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.

Apr 21, 2024
Defective Pop
1 out of 5 stars review

Not a good first experience.

Sounds like a Harley Davidson when it brews and coffee leaks out of the bottom. Returning.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Tara B

Thank you for your review. We are sorry to learn that your Vertuo Pop+ machine is not functioning to your satisfaction. We can only imagine how disappointing it is when you’re not able to brew your favorite Nespresso blends, and we apologize for any inconvenience. It is normal for all Nespresso machines to make some noise during operation. Please keep in mind the following factors that may be contributing to the noise: • New machines with brand new pumps will produce less noise over time. • If operating without water in the tank, the pump will be louder. • A capsule in the capsule chamber will dampen the noise of the pump. • The machine should be stable, with four rubber feet on the bottom. If any rubber feet are missing, it may cause an abnormal vibration. • The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. Should you require additional assistance, we are pleased to offer a lifetime of troubleshooting 24 hours a day, 7 days a week, via the toll-free number 800-562-1465. Your machine comes with a one-year warranty. We offer repair & replacement options via our Assistance Service Program.