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Customer reviews for Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher for
Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher
4.6 out of 5 stars
stars1,949 ratings1,922 reviews
  1. 5 stars80% (1,567)
  2. 4 stars11% (220)
  3. 3 stars3% (51)
  4. 2 stars2% (32)
  5. 1 star4% (79)

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Showing 1,051-1,060 of 1,922 reviews
Feb 24, 2024
Sjlakeman
1 out of 5 stars review

Get a better model

Bought this for my daughter at Christmas. Leaked water everywhere! Exchanged..now the 2nd one is giving trouble too. Get a red light when trying to brew. Have to unplug and plug back in to get to finish. Called Nespresso for the 2nd time about this one. They are going to make me do a live video to show the issue. I just want to return and get a better model. Apparently, all the kinks haven’t been worked out of this new Pop model.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thank you for your review. We are sorry to learn your Vertuo Pop+ machine has not met your expectations. We can only imagine your frustration especially when you’re looking forward to enjoying a Nespresso moment. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. Our machine experts would be delighted to aid. We offer repair and replacement options via our Assistance Service Program. Please do not hesitate to contact us. We’re confident that we'll be able to resolve your issue, and look forward to speaking with you soon.

Dec 7, 2023
Jacob
5 out of 5 stars review

Very convenient, I use it every day

[This review was collected as part of a promotion.] I bought this a few weeks ago and it's been great. It's very convenient and I also like making lattes with the milk brother accessory. I was drinking an energy drink in the morning, but I switched to Nespresso coffee, which is cheaper and seems healthier.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Aug 27, 2023
Sophie
5 out of 5 stars review

Powerful little coffee machine

[This review was collected as part of a promotion.] I LOVE my Nespresso. I have not ordered a coffee anywhere else. It’s small enough for my apartment counter and still puts out a powerful, flavorful, and quick coffee. The coffee comes out exceptionally hot with a thick, creamy foam on top. Perfect!

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Aug 22, 2023
Coop fam
4 out of 5 stars review

Loving our new Nespresso

[This review was collected as part of a promotion.] I have a household that likes espresso and coffee. This is the perfect machine for us. Sometimes the creama is a little too much with full size coffee pods (7oz) but it’s not a deal breaker at all. We have enjoyed creating fancy coffee shop creations at home. The milk frother is a total game changer in leveling up our home brewed coffee. I also love the Bluetooth feature that gives the exact alert for the machine so I know what’s wrong.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Jun 22, 2023
Jonquil
5 out of 5 stars review

best ever

[This review was collected as part of a promotion.] This is my fourth Nespresso coffee maker, and the Pop plus is my favorite. The most coffee is extracted, and the same cappuccino tastes much better now than it did before. The fact that it takes up less room is a plus. Hopefully, it will last longer than my prior macnines, which all only lasted for 2 to 3 years.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
May 11, 2023
rabia213
5 out of 5 stars review

All In One!!

[This review was collected as part of a promotion.] I absolutely love my new Nespresso machine!! I’ve owned other brands before but they don’t compare. This machine makes espresso drinks and iced drinks as well. It’s an all in one machine. I love making my cappuccinos and iced coffee drinks. They taste delicious!! I plan on getting the milk frother as well. I’m looking forward to having guests and making them some fancy coffee drinks! I received these products for free from Influenster and Nespresso in exchange for my honest review.

Review from influenster.com
Helpful?6RYFJ4MR0UXV17321211111
Dec 18, 2023
Nini
4 out of 5 stars review

My second Nespresso

[This review was collected as part of a promotion.] i bought this one because i needed more counter space and it was smaller than my vertuo. The coffee taste the same, which is good and I like that you can manually open/close even when not plugged in

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Sep 9, 2023
Sue
4 out of 5 stars review

Flavor is amazing

[This review was collected as part of a promotion.] I just returned from Europe where the coffee is so good. I wanted to recreate what I had at home. The Nespresso maker is helping me do that. I only wish I could make a larger cup than 7.7 oz from my vertuo pop+

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Tara B

Thank you for your review. We are delighted to learn you are enjoying your Vertuo Pop+ machine. We are even more pleased to inform you, your Vertuo Pop+ machine offers a variety of coffee formats in 5 sizes, including 5, 8, 12 oz. coffees, as well as single and double espressos brewed hot or over ice. Looking for a larger size, you can also program your machine to a longer pour. The maximum is 17 oz. For the Carafe capsule the maximum quantity is 34 oz. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. Do not hesitate to contact us, we’re available 24 hours a day and 7 days a week.

Apr 20, 2023
kristenl1234
5 out of 5 stars review

Amazing all in one machine

[This review was collected as part of a promotion.] I received this product complimentary from Influenster and Nespresso for review purposes. I’m so obsessed with this coffee maker. I love how easy it is to use and all of the different coffee options from espresso, double shot espresso, and even iced coffee! I have been wanting a Nespresso machine for years and am so excited to finally have one that is so versatile. The coffee quality is amazing and there are so many to choose from. I 100% recommend!

Review from influenster.com
Helpful?6RYFJ4MR0UXV17321211111
Jun 12, 2023
Amy A
4 out of 5 stars review

Great coffee but is LOUD and can be hard to lock

I recently purchased the Pop+ after my 4-year old Evoluo machine died (specifically, it leaked a lot from the bottom of the machine) . The Pop+ brews delicious, hot coffee as expected. The only negative feedback I have is 1) locking it requires 2 hands as the top doesn't come down all the way when you close it, and 2) this machine is LOUD. I really wish it was much quieter like my previous Evoluo and Vertuo machines.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thank you for your review. The VertuoPop Plus machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the noise issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.