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Customer reviews for SAMSUNG 55” Class QN80FD Series Neo QLED Smart TV for
SAMSUNG 55” Class QN80FD Series Neo QLED Smart TV
4.7 out of 5 stars
stars
571 ratings571 reviews
  1. 5 stars80% (455)
  2. 4 stars13% (74)
  3. 3 stars4% (24)
  4. 2 stars1% (7)
  5. 1 star2% (11)

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Showing 21-30 of 571 reviews
Jun 22, 2026
Techguy13
5 out of 5 stars
5 out of 5 stars review

Amazing picture!

This tv has Perfect blacks for those late night movies and peak brightness during those day games! Smooth motion for gaming and sports and the colors on the tv absolutely pop. The smart system with voice activation makes it easy for my older parents to navigate the user interface with 0 problems.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jun 20, 2026
Sony
1 out of 5 stars
1 out of 5 stars review

Major Letdown for a Loyal Samsung Fan

As a long-time Samsung loyalist who has purchased many of their TVs over the years, I bought this to replace a 5-year-old 75-inch Samsung model. I was incredibly excited, but after living with it, I am seriously questioning whether it's time to switch brands. I expected a solid mid-tier experience, but instead, this feels like a low-end budget TV wrapped in advertising gimmicks. Here is why this model falls short: 1) Cheap, Flimsy Build Quality: The base stand is incredibly disappointing. It is made of lightweight plastic and feels shockingly cheap. Honestly, I was genuinely afraid to place a massive TV on it, questioning if it could even hold the weight. 2) Sluggish User Interface:The TV menu is painfully slow and unresponsive. Navigating through settings or apps feels like a chore rather than a premium smart TV experience. 3) Broken Ecosystem (Q-Symphony Echoes): You would think a Samsung TV would pair seamlessly with a Samsung Q910C soundbar, but that isn't the case. No matter what settings I tweak, using the "Q-Symphony" feature creates a terrible, distracting echo. 4) Washed-Out "AI" Picture Quality: The heavily marketed AI Picture Mode is awful. Instead of optimizing the image, it completely blows out the brightness and contrast, leaving the picture looking incredibly washed out. 5) Useless "AI Soccer Mode": Speaking of gimmicks, the "AI Soccer Mode" seems entirely nonexistent. Watching the 2026 FIFA games, I noticed absolutely zero difference in picture or audio quality with this mode enabled. 6) Poor Remote Design & Compatibility: The included remote is tiny, flat, and easily slips out of your hand. To make matters worse, I have been completely unable to get it to sync or work properly with my Verizon FIOS set-top box. Final Verdict: I didn't expect top-tier flagship performance, but I did expect mid-tier quality. Instead, this feels like a cheap framework propped up by marketing buzzwords. If this is where Samsung's quality is heading, my next TV will likely be from a different brand.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
reply from Samsung Specialist

Thank you for your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Jun 22, 2026
Spencerino
5 out of 5 stars
5 out of 5 stars review

High End Quality

This television is a serious upgrade to my old Samsung MODEL LN-T5265F, it was failing so I replaced capacitors in the PS and got a few more years use! The new TV offers every feature I need. The picture quality has very high contrast blacks and rich color saturation, good side viewing angle as well! Very pleased with the TV also remote is basic and simple to navigate!

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jun 23, 2026
Jaylen
5 out of 5 stars
5 out of 5 stars review

A new level in television enjoyment

This 85 year old reviewer Is totally In love with his new 85 inch QLED Samsung TV. All aspects of this TV exceed any I have previously owned. it takes TV viewing and enjoyment to a new level. The brilliant contrast and brightness of the picture is awesome. The TV offers options and features that I have never experienced previously. Learning and understanding this TV and its numerous features has taken me to new levels of enjoyment in my later years.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Dec 31, 2025
Aurobindo
5 out of 5 stars
5 out of 5 stars review

Stunning picture quality that does not hurt your e

[This review was collected as part of a promotion.] We have recently bought Samsung 65 inch QLED and we are very happy with the purchase. We got it during holiday season sale and its worth the price we paid. The picture quality is very good and I like QLED better that OLED because QLED does not strain my eyes. AI features and Taizen OS ecosystem integration with rest of Samsung products works like magic. I highly recommend this TV.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jul 5, 2026
Stella
4 out of 5 stars
4 out of 5 stars review

BIG Picture!

It's a big, beautiful picture that I love being wrapped up in. But the picture is grainy and I can't find a way to tune it to better clarity. The volume is difficult to get “just right” also. But I'm sort of deaf so the fault may be mine. I don't like that so many controls and settings are fixed, or unsettable.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jun 23, 2026
CovaC8
5 out of 5 stars
5 out of 5 stars review

Top of its class

I am pretty sure that Samsung TVs are some of the best out there in the market. This particular one that I have is awesome. The picture quality is stellar. The sound is much improved from previous year's models. The UI is mostly smooth with little delay. There are endless available apps and the remote is small yet powerful. This model of Samsung definitely feels high-end and I don't regret the purchase.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jun 20, 2026
Brando
5 out of 5 stars
5 out of 5 stars review

Gorgeous TV

An absolutely gorgeous TV. A mini LED technology is phenomenal. Such a bright bold TV. The upscaling and contrast are beautiful the smoothness when watching things like soccer and how it attracts the ball. On the sound stage with my Samsung sound bar but you had a completely immersive set up

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jul 5, 2026
Becca
5 out of 5 stars
5 out of 5 stars review

Movie Theater like experience

[This review was collected as part of a promotion.] Great TV. I feel like I'm sitting in a movie theater. The only issue I'm having is some older movies and tv shows have an off color of the faces at times. I'm not sure if I have the incorrect picture mode set. I've tried all settings but still see the off color at times.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jun 22, 2026
Groove56
5 out of 5 stars
5 out of 5 stars review

Great qled.

[This review was collected as part of a promotion.] so far my experience with my qled been exceptional . questions on functionality and connecting the TV , Samsung has been excellent with the questions I had on the product . the screen has excellent contrast and brilliant colors . I'm very happy with my purchase . great TV

Review from Samsung US
Helpful?63DO25UI0SP317310171928