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Customer reviews for SAMSUNG 55” Class QN80FD Series Neo QLED Smart TV for
SAMSUNG 55” Class QN80FD Series Neo QLED Smart TV
4.7 out of 5 stars
stars
571 ratings571 reviews
  1. 5 stars80% (455)
  2. 4 stars13% (74)
  3. 3 stars4% (24)
  4. 2 stars1% (7)
  5. 1 star2% (11)

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Showing 31-40 of 571 reviews
Jul 5, 2026
Sung
1 out of 5 stars
1 out of 5 stars review

Major Letdown for a Loyal Samsung Fan – Mid

As a long-time Samsung loyalist who has purchased many of their TVs over the years, I bought this to replace a 5-year-old 75-inch Samsung model. I was incredibly excited, but after living with it, I am seriously questioning whether it's time to switch brands. I expected a solid mid-tier experience, but instead, this feels like a low-end budget TV wrapped in advertising gimmicks. Here is why this model falls short: - Cheap, Flimsy Build Quality: The base stand is incredibly disappointing. It is made of lightweight plastic and feels shockingly cheap. Honestly, I was genuinely afraid to place a massive TV on it, questioning if it could even hold the weight. - Sluggish User Interface: The TV menu is painfully slow and unresponsive. Navigating through settings or apps feels like a chore rather than a premium smart TV experience. - Broken Ecosystem (Q-Symphony Echoes): You would think a Samsung TV would pair seamlessly with a Samsung Q910C soundbar, but that isn't the case. No matter what settings I tweak, using the "Q-Symphony" feature creates a terrible, distracting echo. - Washed-Out "AI" Picture Quality: The heavily marketed AI Picture Mode is awful. Instead of optimizing the image, it completely blows out the brightness and contrast, leaving the picture looking incredibly washed out. - Useless "AI Soccer Mode": Speaking of gimmicks, the "AI Soccer Mode" seems entirely nonexistent. Watching the 2026 FIFA games, I noticed absolutely zero difference in picture or audio quality with this mode enabled. - Poor Remote Design & Compatibility: The included remote is tiny, flat, and easily slips out of your hand. To make matters worse, I have been completely unable to get it to sync or work properly with my Verizon FIOS set-top box. Final Verdict: I didn't expect top-tier flagship performance, but I did expect mid-tier quality. Instead, this feels like a cheap framework propped up by marketing buzzwords. If this is where Samsung's quality is heading, my next TV will likely be from a different brand. Not recommended.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jun 22, 2026
Spencerino
5 out of 5 stars
5 out of 5 stars review

High End Quality

This television is a serious upgrade to my old Samsung MODEL LN-T5265F, it was failing so I replaced capacitors in the PS and got a few more years use! The new TV offers every feature I need. The picture quality has very high contrast blacks and rich color saturation, good side viewing angle as well! Very pleased with the TV also remote is basic and simple to navigate!

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Dec 31, 2025
Aurobindo
5 out of 5 stars
5 out of 5 stars review

Stunning picture quality that does not hurt your e

[This review was collected as part of a promotion.] We have recently bought Samsung 65 inch QLED and we are very happy with the purchase. We got it during holiday season sale and its worth the price we paid. The picture quality is very good and I like QLED better that OLED because QLED does not strain my eyes. AI features and Taizen OS ecosystem integration with rest of Samsung products works like magic. I highly recommend this TV.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jun 8, 2026
Randy
5 out of 5 stars
5 out of 5 stars review

Top of the line

[This review was collected as part of a promotion.] What sold me was the picture so sharp, vivid colors and resolution. The other thing is reliability of the product. My last TV was also a Samsung and I didn't think twice about switching brands. The last thing that sold me is the technology this TV is like having a computer on the wall. Awesome!

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jun 25, 2026
LordJefferies
5 out of 5 stars
5 out of 5 stars review

Contrast

I love the contrast and picture quality of the TV. I feel like I'm in my own movie theater.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jun 27, 2026
Big Billy
5 out of 5 stars
5 out of 5 stars review

Awesome TV

Love the TV. Big enough to see easy in the eyes and smooth as butter

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jul 20, 2026
Teqi
5 out of 5 stars
5 out of 5 stars review

Super TV

This tv is fantastic. The picture is great, the ease of use is super. Still learning all the features since this is an upgrade from a 15 year old flat screen. Highly recommend.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
May 11, 2026
Bake
5 out of 5 stars
5 out of 5 stars review

surround sound, video games looks awesome

[This review was collected as part of a promotion.] my PS5 Pro looks incredible on the TV and I love watching 4k movies and I enjoy my TV. works great The homepage is very good and set up good

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jul 28, 2026
Mystique
3 out of 5 stars
3 out of 5 stars review

Not all that it cracked up to be

I got this for the AI features but I'm very disappointed outcome of them my picture does not have the true color that it should be when I use AI. the TV is also slow to responding at times

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jul 20, 2026
Sam I Am
4 out of 5 stars
4 out of 5 stars review

Very Good TV, not Great

The picture quality is very good, but not that much better than the previous LCD model. The quality of the sound is not as good as the previous model. Not sure this model was worth the price!

Review from Samsung US
Helpful?63DO25UI0SP317310171928