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Customer reviews for SAMSUNG 55” Class QN80FD Series Neo QLED Smart TV for
SAMSUNG 55” Class QN80FD Series Neo QLED Smart TV
4.7 out of 5 stars
stars
571 ratings571 reviews
  1. 5 stars80% (455)
  2. 4 stars13% (74)
  3. 3 stars4% (24)
  4. 2 stars1% (7)
  5. 1 star2% (11)

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Showing 11-20 of 571 reviews
Jul 21, 2026
Rexaustin
3 out of 5 stars
3 out of 5 stars review

Not as good as I hoped

First issue is the tv doesn't not work properly with my Polk surround sound system I called your support and was told I would need to get a new sound system. Next is the memory on the display requires me to continually reboot and clear the memory when playing games on my Xbox system

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jul 20, 2026
Kenneth
4 out of 5 stars
4 out of 5 stars review

Could use some improvements

Overall, I am somewhat pleased with my QN80FD. The picture is very good. It has some glare points when the room is brighter that I think should not be on a screen at this price point. I do not like that I cannot add apps like YouTube TV to the home screen. The remote control is too small and difficult to operate and very sensitive to touch.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jul 29, 2026
Average Muggle
4 out of 5 stars
4 out of 5 stars review

Awesome TV

It's beautiful, so sleek and posh. You see the best colours once you enable Filmmaker mode for Picture. I love the stand; I'm able to accessorize my TV stand because of it. Now all I need is the backlight sync, and I won't need the cinema when it's right at home. Love this TV

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jul 11, 2026
ReplyckatorAS
5 out of 5 stars
5 out of 5 stars review

Impressive quality

[This review was collected as part of a promotion.] I'm very happy and satisfied with my new 65' Samsung TV. Quality is impressive especially contrast and brightness. I recommended today everybody I recommended to everybody by I recommended to everybody by this type of product.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jul 20, 2026
Kelvin C
5 out of 5 stars
5 out of 5 stars review

Love it so far

We joke that when standing in front of it, we look like the weather person. It's been great so far. Nice upgrade. Took a while to get it put in place and connecting to our provider was too easy. Still not sure if we've done all the other stuff right yet and we are pleased so far.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Sep 22, 2025
agemycek
5 out of 5 stars
5 out of 5 stars review

Samsung does it again

[This review was collected as part of a promotion.] Samsung continues to make truly Unique and great Smart 4K HDTVs. This was my 4th continual Samsung TV purchase and it hasn't disappointed at all. I use my Samsung QN80F for the standard Streaming and movie watching the picture just jumps off the screen right at you. With the QN80F I can stay home Friday nights and have a movie theater experience right in my Living Room.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Aug 19, 2025
Goldyz
5 out of 5 stars
5 out of 5 stars review

My loved 65" Samsung television and other Samsung

[This review was collected as part of a promotion.] I love my smart Samsung television. It offers me multiple functions with the ability to game with others, stream and post photos, along with many other options. The audio and visual is extremely clean and clear. The initial set up was very simple with easy to understand instructions. I highly recommend the Samsung TV to anyone that is in the market.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Oct 26, 2025
catroast
1 out of 5 stars
1 out of 5 stars review

Not good.

I was super excited to get my first 85” TV. I did the pre-work to prepare the wall where I was going to hang it. I got an appropriate sized wall mount and installed it. The TV came and it was definitely big and heavy, so I would need a helping hand. I finally got it up on the wall. Once I powered it on, it was bright and vivid. And that's where the good news ends. I didn't realize what I was getting when I purchased an AI enhanced picture. Everything was grainy and there was were these weird, subtle fluctuations in the picture. Then I noticed the small, bizarre picture anomalies. Textures were off and I saw the weird AI face abnormalities on distant faces, distortions that were typical of AI image generation. I was so disappointed. I just wanted to try to get the screen to be normal, so I tried to turn off all AI settings. I succeeded in getting rid of the AI motion blurring artifacts, but the weird textures and distortions remain. I'm really disappointed. I want a refund or a TV with no AI enhancement.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
reply from Samsung Specialist

catroast, We appreciate your input on the picture quality of Samsung’s QN80F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode 1. Standard – Default mode for general viewing 2. Dynamic – Brighter and clearer in well-lit rooms 3. Eco – Optimized for energy saving 4. Movie – Best for watching in dark environments 5. Filmmaker Mode – Preserves content exactly as intended by creators You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website. ~ Samsung Specialist

Jun 23, 2026
Thevolget
5 out of 5 stars
5 out of 5 stars review

Excellent TV just some features are country only

Excellent picture quality, plenty of features, 4k gaming and streaming looks amazing. Only down side is that features that were advertised such as recording OTA channels, which is stated in the product manual, do not exist in the US.

Review from Samsung US
Helpful?63DO25UI0SP317310171928
Jun 8, 2026
Randy
5 out of 5 stars
5 out of 5 stars review

Top of the line

[This review was collected as part of a promotion.] What sold me was the picture so sharp, vivid colors and resolution. The other thing is reliability of the product. My last TV was also a Samsung and I didn't think twice about switching brands. The last thing that sold me is the technology this TV is like having a computer on the wall. Awesome!

Review from Samsung US
Helpful?63DO25UI0SP317310171928