Hello Ses! We are so pleased to hear that you are enjoying our Daily Moisturizing Cream. This formula is a favorite for many because it combines three essential ceramides with our MVE technology to provide continuous, long-lasting hydration throughout the day while helping to restore your skin's natural protective barrier. To maximize the effectiveness of your multi-pack, a great tip is to apply the cream to your face and body within three minutes of bathing or showering while your skin is still slightly damp. This technique helps to lock in surface moisture and allows the ceramides to penetrate more effectively, leaving your skin feeling even softer and more resilient. We appreciate you making us a part of your daily skincare routine.

Hello Old Paw! We are sorry to learn that the Daily Moisturizing Cream did not provide the results you were hoping for. While this formula is developed with dermatologists to be non-comedogenic and supportive of the skin barrier through three essential ceramides, every skin type reacts uniquely to different textures and ingredient concentrations. Sometimes, a change in skin texture or appearance can occur as the skin barrier adjusts to a new level of hydration. To help your skin find its balance, we recommend applying the cream to slightly damp skin immediately after cleansing to lock in moisture as gently as possible. We truly value your feedback, as it helps us understand the diverse needs of our consumers, and we support your decision to return the product to our retail partner if it is not the right fit for your skincare journey.