Hello Old Paw! We are sorry to learn that the Daily Moisturizing Cream did not provide the results you were hoping for. While this formula is developed with dermatologists to be non-comedogenic and supportive of the skin barrier through three essential ceramides, every skin type reacts uniquely to different textures and ingredient concentrations. Sometimes, a change in skin texture or appearance can occur as the skin barrier adjusts to a new level of hydration. To help your skin find its balance, we recommend applying the cream to slightly damp skin immediately after cleansing to lock in moisture as gently as possible. We truly value your feedback, as it helps us understand the diverse needs of our consumers, and we support your decision to return the product to our retail partner if it is not the right fit for your skincare journey.

Hello! Thank you for sharing your feedback on our Daily Moisturizing Cream. We are sorry to hear that you are not happy with the packaging and have passed your comments along to our team. Your input is valuable and we are always looking to improve. We invite you to continue exploring more at CeraVe to discover your ideal match!

Hi there! Thank you for reaching out about our CeraVe Daily Moisturizing Cream Multi-Pack. We're truly sorry to hear that you haven't noticed a significant difference in your skin and that our moisturizer felt similar to others you've tried. We understand that finding the perfect product for your unique skin can be a journey, and results can vary for everyone. We carefully formulate our products to deliver specific benefits, but we appreciate you letting us know when we haven't met your expectations. Your experience is valuable to us as we continuously strive to improve.