Thank you for your review. As part of our commitment to sustainability and reducing packaging waste, we have recently concentrated our formula through a process called compaction. This allows us to deliver the same cleaning performance in a smaller package by removing excess water. While the bottle is smaller and dosing amounts are reduced, each bottle still provides the same number of loads, and our all® free clear formula continues to deliver an effective clean that is gentle on skin. If you would like to learn more about our sustainability efforts, please reach out to us by email - consumeraffairsNA@henkel.com or phone - (800) 457-8739 M-F 9 am to 6 pm ET. We appreciate your feedback since it helps us identify opportunities to improve the consumer experience.

Your feedback on our All product is very important to us and we would like to learn more about your experience. We regret to know that the product did not seem to clean well and had a weird scent. Kindly reach out to us via email: consumeraffairsna@henkel.com. Please provide the following information: UPC, lot code, and picture of the product. Our Team Clean experts will be able to assist you further. Have a great day!