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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
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4.5 out of 5 stars
stars
1,171 ratings516 reviews
  1. 5 stars73% (854)
  2. 4 stars16% (188)
  3. 3 stars4% (47)
  4. 2 stars3% (33)
  5. 1 star4% (49)

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Showing 351-360 of 516 reviews
Apr 27, 2026
Reviewer name: Tim P
5 out of 5 stars
5 out of 5 stars review

Nice Chair

Cushion is great. Needed the lumbar- this chair gives it.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Mar 8, 2025
Reviewer name: Church breakfast
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good value

Little hard on assembly but seems to be decent chair

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for taking the time to provide a product review about your experience. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the chair overall despite a bit of assembly trouble. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 22, 2026
Reviewer name: Kyler K
5 out of 5 stars
5 out of 5 stars review

Office chair

Loved the office chair! Perfect for people with lower back problems!

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Apr 6, 2026
Reviewer name: Angela L
5 out of 5 stars
5 out of 5 stars review

New work chair

Looks pretty at my desk. I've had it for 1/2 days and the lumbar helps and its very comfortable

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Mar 10, 2026
Reviewer name: Kai M
5 out of 5 stars
5 out of 5 stars review

Great chair!

Just put this together for my office and it’s amazing! 10/10 recommend.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Feb 17, 2026
Reviewer name: Ana D
5 out of 5 stars
5 out of 5 stars review

Comfort

This chair supports the areas that need the proper support.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Aug 12, 2024
Reviewer name: Tad
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Chair

The most comfortable chair I have ever set in

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort and quality. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

Apr 1, 2026
Reviewer name: Reuben S
5 out of 5 stars
5 out of 5 stars review

Beautiful Office Chair

My new office chair is gorgeous. It was easy to assemble and very functional.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
May 16, 2026
Reviewer name: Aiden S
4 out of 5 stars
4 out of 5 stars review

Great quality

Haven't put it together yet, but it looks like good quality.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Sep 29, 2024
Reviewer name: likejudo
1 out of 5 stars
1 out of 5 stars review

Not made of leather, tears easily

We purchased this thinking it was leather. See this tear - It is fake leather.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.