We're sorry to hear that a loyal Always fan like you had this experience, and we hope that you're doing well. We can assure you that our Always Maxi Extra Heavy Overnight pads have been thoroughly evaluated to be safe when used as directed. As well, we have strict quality checks in place to ensure that they reach you in the best possible condition, and we'd like to mention that we haven't made any recent changes to these pads. We'll be sure to share your comments with our team, and we do recommend that you discontinue use of this particular product. We suggest giving another Always pad version a try, such as our Always Ultra Thin pads or our Always Infinity pads. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 888-3115 when you have a moment.

We're sorry to hear that you feel this way, as we do have strict quality checks in place to ensure that our Always Maxi pads reach you in the best possible condition. We haven't made any recent changes to these pads, and we'll be sure to share your feedback with our team. So that we can learn more about your experience and see how we can best assist further, please give us a call at (800) 888-3115 when you can.