Thank you for the feedback, and we&#39;re glad you like the size and simplicity. Wireless charging is less efficient than wired charging — some energy is always lost as heat during magnetic induction — so wireless output is typically lower than the unit&#39;s rated capacity. For closer to the advertised charging capacity, we recommend using the included USB-C cable, which delivers significantly more power to your phone than wireless. We appreciate your honest review.<br />— The iHome Team

Thank you for the feedback. Wireless charging is less efficient than wired charging — some energy is always lost as heat during the magnetic induction process — so a 5,000 mAh power bank typically won&#39;t deliver a full 5,000 mAh to your phone wirelessly. Factors like your phone&#39;s battery size, ambient temperature, and whether you&#39;re using the phone while charging can also reduce how much charge transfers. For maximum efficiency, using the included USB-C cable will deliver noticeably more charge than wireless. We appreciate you sharing your experience.<br />— The iHome Team