Customer reviews for ASUS ROG G700 Gaming Desktop Tower | Intel® Core™ Ultra 7 265F | NVIDIA® GeForce RTX™ 5070 | 32GB DDR5 RAM | 2TB SSD | Windows 11 Home | 2-Year Warranty forVery pleased and impressed
Product arrived on time and in good condition. Very easy to set up. plug and play after a few updates. Longest part was dealing with Windows 11 nonsense. It was like 20 screens of windows, wanting to track every aspect and inch of your life. But that's my frustration with modern operating systems and tech companies. I am able to play all the games on my steam account with high-quality graphics and good frame rate. The case is very nice and so far no issues with overheating. The keyboard and mouse are good quality. The mechanical RGB keyboard does not work with the software in regards to color changing and backlight options. Once you figure it out, it's easy to adjust. The mouse has a good weight and feel to it. Overall, and very happy with the purchase and look forward to playing modern games without potato graphics like my last PC. 2 TB also feels like more than enough. For the price I would recommend this.
For the price this beast is amazing. Its a little light on ram but thats easily fixed. It has an extra nvme slot as well for ssd upgrade. Everything a casual and/or serious gamer needs. Graphics card is amazing as well, not the newest one out there but who can keep up anyway. By the time you get the latest, there is another newer/better one out there. The 5070 is enough for me and 99.9% of the world. Love it and would buy again!
Verified Purchase
Great rig
So far, excellant
Runs cool and quiet
Runs cool, relatively quiet. Slots for memory and ssd storage. Easy set up and access to manufacturer's website for software updates.
Great deal, fast delivery
Delivery was fast and arrived undamaged. A few connections and the machine was up and gaming in no time.
Love it
Shipping was fast, product arrived in great condition. Setup was a breeze, runs great no problems. Would buy again if I needed too. Case looks good.
Careful Warranty not what advertised
So far the machine has only had one real issue and that is that it hang at time and becomes unresponsive for a few seconds. Here is the real kicker. Sam's says 2 year warranty with 1 year accident coverage. I registered with Asus and they say 1 year, with no accident. I called Sam's customer service and I was told Asus made a mistake and not to worry about it. When I pressed him, I was told I could bring it back. I will make one more call to CS tomorrow and maybe get to someone who knows what is going on or I will return it.
Dear CECIL, <br /> <br />Thank you for sharing your experience with the ASUS ROG G700TF Gaming Desktop Tower. We sincerely apologize for the system hang issues you have encountered and for the confusion regarding the warranty coverage. We understand how important clarity and reliability are, and we regret the inconvenience this situation has caused.<br /> <br />To ensure the warranty details are properly reviewed and corrected, we kindly recommend contacting our support team directly at https://www.asus.com/us/support/callus/. Our specialists will be able to investigate the discrepancy between the retailer’s warranty terms and ASUS registration records, and provide you with the most accurate information regarding your coverage.<br /> <br />We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2607019333-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.<br /> <br />Best Regards,<br />Chantae<br />ASUS Customer Loyalty US Support
Order Cancelation %26 Poor Customer Service
I have attempted to order this item for shipping seven (7) separate times, and each order has been canceled without any action on my part. On the cancellation email, I was never told the reason as to why my order is being canceled. I have contacted Sam's Club customer service at least five (5) times via phone and online chat regarding this issue. On multiple occasions, I was told that my case had been elevated and that I needed to wait 24–48 business hours for an email explaining why my orders were being canceled and what steps I needed to take to successfully place the order. It has been over five (5) business days since I originally filed a complaint, and I have yet to receive an email. During my most recent interaction with customer service, the representative supposedly got in contact with another department and advised me to place the order again. She assured me that the order would go through successfully this time. To no surprise, it was canceled once again. I have remained patient and respectful throughout this process, but I am tired of waiting for answers. My issue is not with the product itself, but with Sam's Club's inability to fulfill the order and their customer service to be helpful and provide a reason for the repeated cancellations. I am more than willing to update this review if customer service is able to resolve the issue and I am finally able to purchase and use this computer. Please contact me.
Dear Carson,<br /><br />Thank you for your comment. <br /><br />We certainly understand your disappointment with the quality of your recent customer service experience with your vendor and the inconvenience this may have caused. Typicallyy, we recommend to contact your seller for a resolution regarding sales issues. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.<br /><br />Thank you for choosing an ASUS product.<br /><br />Regards,<br /><br />Rodel<br /><br />ASUS Customer Loyalty
super expensive lemon, graphic issue , freezes
Flashy look, poor performance. Slower than my older 10 yo PC and freezes or shuts down when streaming with two windows open. Not worth the price or the hassle. Save your money—I’m returning it.
Dear Asusdobetter,<br /><br />Thank you for your feedback.<br /> <br />We do understand your disappointment with this Desktop PC and the inconvenience this may have caused. If you are experiencing stability ands performance issues, check if Windows, drivers, BIOS, applications and games are up to date. Updates for this PC are posted at: https://rog.asus.com/us/desktops/full-tower/rog-g700-2025-g700/helpdesk_download/. Additionally, check if you are running the most current Armoury Crate utility software. The most current version is available for download at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. While accessing cloud games or web applications, ensure this PC has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping the PC always updated will maintain optimum system stability and performance. If these steps were performed to no avail, try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.<br /> <br />If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.<br /><br />Thank you for choosing an ASUS product.<br /><br />Regards,<br /><br />Rodel<br /><br />ASUS Customer Loyalty