Bought 2 of these for my son. The latch on one actually broke after about a year and a half of use but the customer support team was very helpful and replaced it! That was awesome. Happy with these and will continue purchasing from his brand.

Excellent lunch box! Does not leak at all! I put watermelon in one of the compartments and the sandwich was dry after being transported in a backpack.

I bought this for my daughter who was starting kindergarten. She is a big fruit fan in her lunch and this helps keep them separated and cool at lunch time. No more baggies!

My son received a chill bento lunch box. I really do love this as we can have a option to use the chill pack. However the locking mechanism is broken. Customer service will be provided a new bento box. Which is great Customer service.

We've used these for several months, and they can be tempermental getting them to shut. One of the 6 we bought won't shut at all anymore. It's a great size for toddler lunches, but I don't expect to use these long.

Bought this for my son entering kindergarten and it has been a great backpack. It’s the perfect size for him and I love the built-in insulated lunchbox part that fit his Bentgo lunch boxes perfectly. Everything has a spot with all the compartments.

I absolutely love that this backpack has a lunchbox on the bottom - my kid was always forgetting his lunch because it wasn’t attached to him like his backpack was and that is no longer an issue! It’s a great size for kindergartners, too.

I bought two of these lunch boxes for my daughter when she was going in to daycare. The lunch box has perfect portion sizes and when closed, does not allow the different compartments to leak in to each other. Will def purchase more!

I had an issue with the seal on my box I had recently purchased, customer service was very responsive and sent out a new box shortly after we worked out details!

My son got a chill bento box as a gift. It's great option to use the chill pack. However the clip mechanism doesn't Close properly. So customer service will be sending us a new one.