We just got this for my son we had a issue with it sealing and I reached out to customer service and they where a amazing help! Answered all of my complaints with kindness and send us a replacement! We are so excited to keep using this!!

Both my kids have these and love these when the kids are away from home for a while and I need to keep their food chill without packing extra ice pack! Def keeps their food chill till it’s time to eat!

My son received a chill bento lunch box. I really do love this as we can have a option to use the chill pack. However the locking mechanism is broken. Customer service will be provided a new bento box. Which is great Customer service.

Perfect for keeping items cool for a few hours. Love the divided sections that don’t leak. It can be tricky for my son to get it latched back together after he uses it.

The lunchbox itself is amazing, but don’t forget to unclip the ice pack before you microwave! I was used to the original ones without the ice pack, so it completely slipped my mind when I microwaved it and the ice pack melted :(

My daughter likes her backpack so much especially the chest buckle. It really helps her keep the straps in place for a little girl. When the backpack pocket ripped, customer service was very helpful in issuing a replacement.

We love this lunchbox! I do notice the chill is gone after a few hours when we take it out to the beach or for a picnic,, but it usually will make it till at least lunch when packed for school.

Amazing lunch box that keeps food cool until lunch, I was super sad when I melted the cover on the hot stove. When I was unable to buy a replacement, Abby from customer service was able to assist!

Me and my son love the Chill Lunchbox!! I send him fresh cut fruit and veggies and they stay cool till his lunch time. Every day fresh food! Also it comes in different colors love that. Also they have Good warranty with their products!!

This is perfect for my little to take to daycare each day. I don’t have to worry about it being refrigerated and it lasts all day. I don’t know what I would do without it.