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Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars
999 ratings999 reviews
  1. 5 stars71% (712)
  2. 4 stars16% (162)
  3. 3 stars8% (77)
  4. 2 stars2% (21)
  5. 1 star3% (27)
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Showing 461-470 of 999 reviews
Nov 14, 2020
Reviewer name: Nikkie
5 out of 5 stars
5 out of 5 stars review

Awesome features

[This review was collected as part of a promotion.] My daughter loves this lunch box. The built in ice tray is awesome and I love how it keeps everything separated. It is the perfect size for her lunches as well. I will def look into other products that this company offers.

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
May 9, 2023
Reviewer name: Cyee01
5 out of 5 stars
5 out of 5 stars review

Perfect for on the go lunches

We love our bentgo chill's. It's so nice to have an ice pack as part of the unit. This fits in my kids lunchboxes with a thermos. It's the perfect size for a smaller kids full lunch, or a bigger kids cold sides with a hot thermos lunch. We have 3 and I use multiple times a week. Well made and easy for kids to open themselves.

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Jan 18, 2025
Reviewer name: LHebs
4 out of 5 stars
4 out of 5 stars review

Good product, minor space inconvenience

This is a great item, easy for the kids to use at school. Helpful that the tray is dishwasher safe. My only criticism would be that the largest space doesn't accommodate the width of a regular piece of bread, even when the crust is cutoff which is frustrating.

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Oct 20, 2020
Reviewer name: Momoffour89
5 out of 5 stars
5 out of 5 stars review

Quality made

[This review was collected as part of a promotion.] This bento box is perfect from my school aged child to use in his lunch box. It’s looks nice and is very durable. My kid’s are always misplacing ice packs so I love how the ice packs are built in. The portions are just the right size and everything stays cold until lunch time at school. We also love how easy it is to throw in the dishwasher.

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Oct 22, 2020
Reviewer name: kmtmbt1
5 out of 5 stars
5 out of 5 stars review

high quality

[This review was collected as part of a promotion.] The Bentgo Kids Chill is very high quality, super durable for little kids. It is perfect for their little hands and easy for them to open/close. It has rubber on edges to help keep it from getting scratched up or cracked if dropped. I love that it has the secure locking lid, the little compartments for foods, and the ice pack tray too. The trays are microwave and dishwasher safe, that is a major plus for me. Makes caring for it that much easier. It is spill proof and fits right in the back pack nice too. I would definitely recommend any parent to get this for their kids. It makes packing a lunch super easy with the portion control little compartments and ice pack tray built in already (ice pack tray is removeable though).

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Oct 25, 2020
Reviewer name: aebn2001
5 out of 5 stars
5 out of 5 stars review

Must have if you pack your kids’ lunch

[This review was collected as part of a promotion.] This is a must have if you pack you kid school lunch daily. We have a 4yr old daughter that goes to Pre K4. She such a picky eater so my wife packs her lunch every day. We were introduced to the bento box by a family member who has triplets. She no longer packs their lunches, because then are much older now, so she gifted them (2 bento box) to us. 1 had a broken hinge but still works and 1 was still in great condition (Green one found in the attached photo). After a week of using these, we love them so much that we went and order another one to replace the broken one. To our surprise, the one we order (Pink/Blue) was even smaller. We are now 3 months into the school year, and we just got this latest Bento box (Blue/Green) to try. Compared to the 1st two, the newest one is rounder on the side and it only has 1 latch to lock instead of 2. Newest 1 also has a removable ice pack that is found underneath the tray. One thing that I like about the newest 1, beside the remove ice pack, is the lid. When open, it stands up instead of flipping all the way open / laying complete flat on table. With COVID currently, I feel like this act as barrier, while she is eating lunch.

Review from Bentgo
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Nov 19, 2023
Reviewer name: Amyp
5 out of 5 stars
5 out of 5 stars review

Great Lunchbox!

This is my daughters 3rd Bentgo box! Doesn’t leak and keeps everything put, great for picky eaters cause you can do a variety of their fav foods! Switched to the chill one since the compartments are larger since she’s getting older! I had to contact customer support, they were quick to get back to me with excellent customer service! great product and great company! Definitely worth it!

Review from Bentgo
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Aug 16, 2025
Reviewer name: Ellie
2 out of 5 stars
2 out of 5 stars review

Chill factor fades fast!

I purchased two of these Bentgo Chill Kids Lunch Boxes because I wanted the built in ice pack for my child’s lunch. I tested it at home - after 3.5 hours, the string cheese was warm and rubbery. The ice pack was warm. I took the internal temperature of the cheese and it was 75 degrees- ick! I’m glad I tested it before sending to school, but disappointed I need to figure out something else…

Review from Bentgo
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reply from Customer Service

Hi Ellie, Thank you for sharing your experience with the Bentgo Chill Kids Lunch Box. We’re so sorry to hear that the built-in ice pack didn’t keep your child’s lunch as cool as expected. Here’s a quick tip that may help: for best results, we recommend freezing the ice pack flat overnight and pairing it with an insulated Bentgo Lunch Bag to maximize cooling. In warmer climates or for extra cooling power, adding an additional small ice pack can also help extend freshness throughout the day. Please don’t hesitate to connect with us at support@bentgo.com or 714-668-0300 and we can help further troubleshoot. Thank you, Jessica Bentgo Customer Support

Sep 7, 2023
Reviewer name: Najat
5 out of 5 stars
5 out of 5 stars review

Quality item for sure and GREAT customer service!

We purchased our 1st bentgo 2 in1 backpack and love it, however we ran into a little issue that my daughter had to remove the snack early in the day prior to eating it and needed a solution to keep her snack cold till later in the day. Scott from customer service fixed us right up with a Kids Chill snack box, problem solved! I will be ordering from them every year from now on! :)

Review from Bentgo
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Jun 27, 2023
Reviewer name: Lauren B
5 out of 5 stars
5 out of 5 stars review

Great Bento Box for Little Ones!

My daughter has been using this since she was 13 months old. She knows how to open and close it and loves opening it herself. I especially love how I can pack her various foods and nothing touches (we all know how kids don’t like food touching) 10/10 product!

Review from Bentgo
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