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Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars
999 ratings999 reviews
  1. 5 stars71% (712)
  2. 4 stars16% (162)
  3. 3 stars8% (77)
  4. 2 stars2% (21)
  5. 1 star3% (27)
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Showing 421-430 of 999 reviews
Mar 18, 2022
Reviewer name: Vmgutknecht
5 out of 5 stars
5 out of 5 stars review

Easy to use

Bought for my kindergartener at the start of school year. Perfect size for portions and very easy for my child to open and close. Had an issue requiring warranty replacement and was amazed by the quick and seamless process of replacement….excellent customer service!

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Jul 24, 2025
Reviewer name: Kate S
5 out of 5 stars
5 out of 5 stars review

Exactly what we need and good quality!

My 4.5 year old has had these for I think almost two years now and we love them. They are exactly perfect for what we need. They keep cold without an ice pack; I just stick it in his regular backpack and when he gets to school it doesn’t need to take up their limited fridge space! We use the big compartment for the main meal, the medium one for a side, and the small ones for a second side and a treat. I regularly send him to school with yogurt in the big section and I’ve never had a problem with leaks (as long as he closes it properly, which he hasn’t had trouble with for the past year). We have three so we don’t need to wash them every day, but they do go in the dishwasher easily and they’re also super easy to clean by hand! We’ve had these same ones for the whole two years and they’re amazing. He’s getting hungrier so I just bought these coordinating snack boxes as well. Really good product!

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
May 5, 2023
Reviewer name: MK2279
5 out of 5 stars
5 out of 5 stars review

Fun for kids

The colours are fun and allows for 4 separate foods in nice size portions for kids. Easy to use lid for kids. My kindergartener likes his lunch box and the different colours too. We like it as it keeps his food cold all day. Am having issues with getting the lid to close now with the ice pack but customer sorry is helping us so would recommend trying these out!

Review from Bentgo
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Apr 10, 2023
Reviewer name: CEAR
5 out of 5 stars
5 out of 5 stars review

Great Customer Service/Lunch Box

Bought the chill lunch box after enjoying the original one that was given as a gift. When the original started to leak, I called customer service and they agreed to replace it with another chill box since we liked it so much! The chill lunch box is sleek and colors are vibrant. It's great that it can be used with or without the ice pack

Review from Bentgo
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Dec 19, 2023
Reviewer name: Bell90
3 out of 5 stars
3 out of 5 stars review

Leaks

I bought my daughter a Bentgo Kids Chill back in August based on all the amazing reviews. Let me say, I’m not sure it’s worth all the hype. The food stays room temperature (or cool-ish when you include the freeze pack) and the seals are not that great, compartments leak into one another.

Review from Bentgo
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reply from Customer Support

Hi Annie, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

May 23, 2023
Reviewer name: Ambrosha007
5 out of 5 stars
5 out of 5 stars review

The best hands down!

I have two children and have purchased three Bentgo chill boxes for them each- I love the chill box because of the built in ice tray feature- keeps my kids lunches cold all day- when I unpack their lunches in the evening they are still cold. Perfect size box for toddler/kinder and up! After a year of daily use the latch part broke and I notified Bentgo- and not even five days later had a new box arrive in the mail- awesome customer service which is why I will not buy any other brand!

Review from Bentgo
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May 9, 2023
Reviewer name: jon93551
5 out of 5 stars
5 out of 5 stars review

Sturdy, Vibrant Colors, Good Zippers...Love It!

This backpack is excellent! It looks exactly as advertised, and it's clearly made from quality materials including the zippers judging by its feel and how it holds up at school in the hands of my toddler. WHAT I LOVE: - The dedicated lunchbox compartment is really nice. It even has a zippered mesh pocket inside where you can slip your ice packs, and it has an insulated lining! - The stretchy water bottle sleeve is convenient. - The optional companion products with matching print are very cool and worth buying in my opinion! You can see in the photos the other items that I bought: the ice packs, the water bottle, and the stainless steel bento lunchbox (which IS heavy as reviewers mention but also will last forever I think). - Customer service is great! The silicone handle on the matching water bottle tore somehow and they sent me a new one right away. WHAT YOU MIGHT WANT TO KNOW BEFORE BUYING: - Pay attention to the dimensions. I think it offers plenty of space and it's perfect for my toddler. However, if you're looking for an extra large backpack for your teenager to carry all of their textbooks, binders, and tablet, this is probably not for you I'm guessing. - Not really a big deal at all but I noticed that the side mesh pocket feels a little close to the bottom zipper. Sometimes I'm worried it will snag there. So far so good, so probably just a very minor concern. OVERALL OPINION: Worth buying. I can see why it has good reviews. Love it!

Review from Bentgo
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Jun 23, 2022
Reviewer name: CBJohnson
5 out of 5 stars
5 out of 5 stars review

Fantastic for my son’s daycare lunches!

I was already a fan of the original Bentgo lunchboxes but the Bentgo Chill Lunchbox just took things to the next level! My son’s daycare doesn’t have a fridge and the freezer pack for this lunchbox keeps things cool from when I pack his lunch in the morning until they eat. They are also still leak proof and keep his food fresh. Highly recommend!

Review from Bentgo
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Nov 17, 2023
Reviewer name: Rain
5 out of 5 stars
5 out of 5 stars review

Keeps the food fresh

I tried different bento box that durable for my 5 year old kindergarten this is the only one that she brought home from school that didn't break after her day of school. She always breaks her other bento box so easily and this is easy for my 5 year old to open and close the lunch box by herself.

Review from Bentgo
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Jun 10, 2022
Reviewer name: Iza812
5 out of 5 stars
5 out of 5 stars review

Perfect size for my toddler

I bought this product to send with my 2.5 year old at summer day care. It is the perfect size to fill her up. Speaking as a teacher, I love this box because my child can open and close it on her own, which is helpful when there is a room full of kids. This creates independence!

Review from Bentgo
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