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Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars957 ratings957 reviews
  1. 5 stars72% (693)
  2. 4 stars16% (154)
  3. 3 stars7% (69)
  4. 2 stars2% (21)
  5. 1 star2% (20)
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Showing 131-140 of 957 reviews
May 23, 2025
Lisa S.
3 out of 5 stars review

Verified Purchase

Easier opening and closing

Excellent quality and very well-made. Beautiful color choices. I wish it were easier to open and close for younger kids. I have a 6 year old grandchild who I bought this for uses this box and loves it however, she does have trouble that’s so much with opening, but in closing it.

Review from Bentgo
Helpful?4XANTO21CL9D17159806786
reply from Customer Service

Hi Lisa, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Chill Lunch Box being hard to open and close. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Apr 12, 2021
LauraBear
5 out of 5 stars review

Verified Purchase

Top Quality for a nice price

Really well made and appreciate all the pockets. Wish the bottom cooler portion fit the matching lunch box, not just the bentogo bento box alone, but the backpack is roomy enough that my daughter can fit the matching insulated lunch box into the large pocket of the backpack and uses the bottom insulated pocket for her snack. We really like this backpack!

Review from Bentgo
Helpful?4XANTO21CL9D17159806786
Sep 28, 2022
Kindergarten Mom
3 out of 5 stars review

Verified Purchase

Disappointed by water bottle holder

My kindergartener has only used the bag for 14 school days and the water bottle elastic broke. She doesn’t carry much in her bag since she gets school lunch, just her folder, snack, and her water bottle. She cried when she realized it was broken. I expected better quality for the cost. So far the rest of the bag seems fine but who knows what the next 14 days will bring.

Review from Bentgo
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Aug 19, 2021
Melissa J C
5 out of 5 stars review

Verified Purchase

Buy it!

Love it. Love the design. Very durable and easy to use. Only wish it could fit a sandwich. Even if i cut up a sandwich, it still doesn't fit. Not a deal breaker though. I use dinner rolls for sandwiches instead. It fits 2 of them nicely :) highly recommend buying a bentgo chill lunch box!

Review from Bentgo
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Sep 2, 2021
Sarah M
4 out of 5 stars review

Verified Purchase

Keeps food cold and doesn’t leak!

The lunchbox itself is amazing. Doesn’t leak, seals nicely. Keeps food fresh and the ice pack insert is perfect. Eliminates any issues of food being warm by lunch time! :) my only complaint would be that the grey color scheme stains REALLY easy and is hard to get back to its original color. We love them both but the red and royal blue one doesn’t stain like the grey one.

Review from Bentgo
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Aug 18, 2022
Preschool mom
5 out of 5 stars review

Verified Purchase

Durability and sizing

Love the quality and durability of this backpack. Plenty of room to store most items. The backpack looks tall because of the lower lunchbox compartment. However, standard size folders and binders have to be tilted in the larger compartment to fit without bending. This bag is good for younger students who do not have to carry many supplies at once.

Review from Bentgo
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Jul 16, 2022
K.D.
3 out of 5 stars review

Verified Purchase

Not quite what I hoped for

I love the concept but it is heavy and difficult to close for my 5 year old. It’s durable and looks good but the bottom also sweats a little bit when it has the cold ice pack in it. Wish I hadn’t thrown box etc away because I would have returned for traditional style

Review from Bentgo
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Sep 23, 2022
Jen E
4 out of 5 stars review

Verified Purchase

The backpack and lunch bag

I like the back pack but the lunch box on the bottom isn’t really why we bought it.. I find it wouldn’t be that useful as a lunch bag bc the target age of the child and most schools need a separate bag. We use it to send extra clothes or as an extra pouch. Also if it was slightly larger at the top it would be better for folders.. our 7 yo twins really like the designs as does our 3 yo and the matching lunch bag we ordered separately. If it had an option to attach a separate lunch bag that would be good. We do really like the lunch box and lunch bag. I especially like that the lunch bag comes with a water bottle holder on the side.

Review from Bentgo
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Aug 20, 2021
Maria91
4 out of 5 stars review

Verified Purchase

Beautiful and sturdy!

Awesome lunch box. Super sturdy! My son loves it. The reason I’m only giving it 4 stars is because it’s not deep enough to fit a sandwich. When I pack a sandwich I cut it in half but the halves are still too tall and the sandwich gets squished down. If it were deeper it would be great and be more roomy. Other than that it is an awesome lunch box and would definitely recommend.

Review from Bentgo
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May 11, 2023
Mama of 2
5 out of 5 stars review

Verified Purchase

Best Bentgo style IMO

This is my first time purchasing the bentgo with the built in ice pack and now I wish this was the only kind we had. My kids have an easier time opening it, it keeps food colder, and it fits in their lunch bag better. Really great quality and easy to clean.

Review from Bentgo
Helpful?4XANTO21CL9D17159806786