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Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars
999 ratings999 reviews
  1. 5 stars71% (712)
  2. 4 stars16% (162)
  3. 3 stars8% (77)
  4. 2 stars2% (21)
  5. 1 star3% (27)
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Showing 111-120 of 999 reviews
Aug 10, 2025
Reviewer name: Erika F
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great lunch box with a huge capacity

My son has had a smaller bentgo box for the past 3-4 years, but he's going to Jr high so I knew he was going to need a bigger lunch box! I was looking at the other larger capacity options, but went with the Go Max specifically because of the ice tray that it has. I would like the option to buy an extra ice tray for those days my son forgets to take care of it the night before, but the only extras available are for the smaller boxes. SN: this box is quite heavy when just the ice tray is in it, but it still fits in my sons lunch bag so it'll be fine.

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Aug 28, 2025
Reviewer name: Soccermom13
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not for us

I wanted to love this but it just doesn’t work for my daughter. I bought the chill mini and the xl chill but both have the same issues. The tray and ice pack seem to create some sort of suction and it’s almost impossible to get them open. She has commented that if she lets it warm up it seems easier to open but she really doesn’t have the time to wait.

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
reply from Customer Service

Soccermom13, Thank you for sharing your experience with the Bentgo Chill Mini and XL. We understand how frustrating it can be when the tray and ice pack create suction, making the lunch box difficult to open. That’s definitely not the experience we want for you or your daughter. We’d love the opportunity to help troubleshoot this with you and see if we can find a solution that works better. Please reach out to us at support@bentgo.com or call 714-668-0300, and we’ll be happy to assist. We’ll also be following up with you directly. Thank you, Jessica Bentgo Customer Support

Aug 19, 2025
Reviewer name: Michele
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Game-Changer

Game-changer! This backpack is lightweight with good back and shoulder support. The zippers are made well, work well, and have gripes (helpful for small hands). The insulated bottom works with both types of Bentgo lunch boxes (with or without the ice trays). Adjustable cup holder for lots of sizes. Lots of compartment space. Brilliant for our kindergartener.

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Aug 10, 2024
Reviewer name: Nadi
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A little heavy for toddler

Love the Bentgo lunch boxes and the idea of a built-in ice pack sounded great, but not the most functional to send our toddler to preschool because of its weight. With the ice pack in it, it’s pretty bulky and a bit heavy. Probably perfect for an older child!

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Aug 10, 2022
Reviewer name: Kelli210
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Freezer Lunchbox

The lunchbox does a good job of chilling, according to my little, but his lunch bag has been a mess when he gets home. If he does not finish his food (yogurt, applesauce, hummus, dipping sauces etc) it leaks out of the compartment(s). The foods mix inside of the compartments as well (ie yogurt mixes into the ketchup). It’s also pretty heavy compared to other lunchboxes.

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Aug 10, 2022
Reviewer name: bassimi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We love this backpack!

We love this backpack! I love that the bentgo box fits in the bottom. I wish there were a tad more room to include a juice box with it. Otherwise, it's amazing. I love all of the pouches in the front pocket, and the spot for a water bottle on the side. Quality material also!

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Sep 5, 2022
Reviewer name: Emom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Chill lunch box

We love this chill lunch box. I think it’s good quality. I like that the tray can go in the dishwasher. I wish the whole thing could but I understand that would mess with the seal on the compartments. It held up an entire school year and we would have used it this year but we forgot it in the backpack on the last day of school. I will say that it is airtight because there was no smell until we found it and opened it up to all kinds of things growing in it. Sadly we threw that one away and got a replacement this year. No complaints - just don’t forget it in your kid’s backpack over the summer!

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Aug 29, 2024
Reviewer name: Emz1
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Only one change...

I love the Bentgo Kids Chill Lunch Box - it seems to be locked-tight so food does not move from one section to the other while closed. The chill pack works great to keep everything cool until lunch. I appreciate that the compartmentalized tray can be put in the dishwasher, but PLEASE, please make the outer shell dishwasher safe, as well! The inside top of the outer shell is hand-wash only and it gets very messy from all of the foods touching the top/lid. It is very hard/awkward to wash with the hinge and clasp there.

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Aug 28, 2025
Reviewer name: Overnighter
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Tray gets stuck without ice pack

I have many Bentgo Chill products, where I pack lunches the evening before, and pop the ice pack in in the morning. I have found with the mini, without the ice pack underneath to hold the food tray in place, the tray will suction to the lid and the lunchbox cannot be opened. The only solution we have found is to use a spoon to break the suction, which is not the easiest to do. If you pack your lunch in the morning, this shouldn't be an issue for you.

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
reply from Customer Service

Hi Overnighter, Thank you for sharing your experience with the Bentgo Chill Mini. We appreciate your feedback and understand how frustrating it can be when the tray suctions to the lid without the ice pack in place. This should not be happening, and we’d like the chance to make it right. We’ll be reaching out to you directly, but we’d also love the opportunity to help troubleshoot this with you. Please feel free to contact us at support@bentgo.com or call 714-668-0300 so our team can assist you. We’re here to help ensure your Bentgo works the way you need it to. Thank you, Jessica Bentgo Customer Support

Aug 19, 2022
Reviewer name: Waka Waka
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Useful and easy to use

I love the freezer pack that's included in the box. My kids love these and are so excited that they have been packing their own lunch using these boxes all week. Teachers love them because they don't have to help my 4 year old open a bunch of wrappers and such.

Review from Bentgo
Helpful?5HXO052LUM2U17159806786