The shape seems much bigger at the bottom; it is weird. Folders/notebooks are squeezed at the top, fit fine on the bottom. The elastic drawstring to snug the side pocket came completely detached on 1 out of the 3 I purchased. I hope my seamstress can fix that. The inability to order the bottle I want because it matches the bag + lunchbox purchased without ordering another bottle that I don't is annoying af. Seriously. If my kids didn't like their look and matchy-ness so much, I would've returned them. I certainly won't be recommending or buying again.

Best investment for my families everyday lunches, even my 4 & 5 year old love to pack their lunches they think it’s so much fun!! Heck even I do!! These backpacks are life with my younger ones so small they are perfect to have lunch and school folders together also the net pocket on side is great for any size water bottle.

This is great for my kids next step. The slightly larger compartments and the ability to keep the items fresh and cool are a big plus for this SoCal heat! Only thing is it took quite some time to receive my order-expect 8-10 business days so order in advance for next school year.

We love this backpack! I love that the bentgo box fits in the bottom. I wish there were a tad more room to include a juice box with it. Otherwise, it's amazing. I love all of the pouches in the front pocket, and the spot for a water bottle on the side. Quality material also!

Price is reasonable, and the bag is beautiful . However the way the lunch box is build it is not comfortable to carry on the back,; it caves in around the lunch box seam, and for little kids who have to pull out their lunch and snack boxes in separate bins at school, it's not a smart idea. (would be great if you can attach and detach the part with extra zipper for slight extra fee). I will return!

I really like the conscience of these lunch boxes. They are easy to clean and I really love them. But I was really disappointed after one use they are all scratched up just from being set on the sidewalk. I thought they’d hold up better for being so highly priced. :/

We got these hoping we could get away with not having to use an ice pack (because we know they would get lost). Unfortunately they don't stay as cold as expected. The inserts don't stack nicely like the original ones when storing them. Also, I would have liked if they opened completely like the other ones. The pros would be the clasp seems more durable and the compartments sizes are better for bigger kids. It fits nicely in the Bentgo backpack which thankfully has a zippered compartment where we put another ice pack they can't lose. Overall it's a great little lunchbox, I think I just got so used to the old ones it will take some time to adjust.

Great concept, slow delivery. Built-in ice pack is genius. Great colors and sturdy feel. Seal/bumper also seem durable. It took about three weeks between placing my order and receiving it. Accurate delivery timeline would be welcome - if it’s going to be 3 weeks, just say so.

We like this product. The cold pack stays cold until lunchtime and makes it so much easier to take a packed lunch for school. We do wish that there was a second choice in a bigger size, but it does hold a nice lunch. This size fits in the front pouch of a backpack, so it’s perfect for older kids.

It's a nice lunch box. I like the layout more than other Bentgo kids lunch boxes, for us the serving compartments are just right for main, fruit, veggie, grain. It is a bit wobbly if you use it without the ice pack. I do like the icepack and the fact it can be remove, saved until the last minute if you want to pack a day ahead. Unfortunately, the ice pack doesn't keep lunch cold all day, I need to add an extra ice pack to the lunch box to have it chilled properly all day. If I pack it for only 2-3 hours the built in ice pack is sufficient.