Hi Maggie, Thank you for your feedback on the Bentgo Kids Water Bottle. We’re so sorry to hear about the leaking and the trouble it caused with your son’s backpack. We’d love the chance to help troubleshoot or provide a solution under warranty if needed. Please reach out to us at support@bentgo.com or 714-668-0300, and our team will be happy to assist you. Thank you, Jessica Bentgo Customer Support

Hi Heather, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Stainless Steel Prints Lunch Box peeling. Please note that this lunchbox is backed by Bentgo's industry leading 2-year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Hi Leah, Thank you for purchasing our Bentgo Kids Water Bottle and providing your feedback. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com