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Customer reviews for Bentgo Kids Leak-Proof Lunch Box & Water Bottle Set for
Bentgo Kids Leak-Proof Lunch Box & Water Bottle Set
4.6 out of 5 stars
stars850 ratings850 reviews
  1. 5 stars78% (664)
  2. 4 stars15% (126)
  3. 3 stars3% (29)
  4. 2 stars1% (10)
  5. 1 star2% (21)
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Showing 261-270 of 850 reviews
Aug 2, 2023
Mandi
5 out of 5 stars review

Great customer service

Love the boxes and the customer service is even better. I used these daily for my kids and after a year some did develop mold in the silicone top. I called customer service to see how best to clean this and they are helping with this problem. My kids love the boxes and keeps their lunch separated.

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Jan 2, 2025
Eileen
3 out of 5 stars review

Lining gets moldy

The silicone material that is on the inside lid of the container, the 'leakproof technology' turns moldy after awhile. I've been using this for my son for about 3 years, and now there is a black mold on the silicone that is impossible to remove. Seems like it's better to go with an all-BPA free plastic container or a metal container.

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reply from Customer Service

Hi Eileen, Thank you for contacting us—we fully understand your concern. Mold can thrive in the cracks and crevices of lunchboxes, making it easy to overlook. To help ensure your Bentgo Kids Lunch Box stays mold-free, our customer service team will be happy to further address this. Please reach out to us at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Jul 19, 2023
Mere
4 out of 5 stars review

Fantastic!

We love this lunchbox. I bought this for my daughter when she was 2 years old. We've been using it for her lunches for 2 years. It's perfect as she can go back.to it thru the day to graze as toddlers love to do. With all the little compartments makes for a great variety of food for my toddler.

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Jul 14, 2023
RachieM
5 out of 5 stars review

Amazing product and customer service!

We use this almost every day for our daughter’s lunches. It even works great for dinners for kids who like everything separated. We just bought a second box to pack two lunches at a time and save us from making lunch every day. I’m even more amazed by their customer service when the latch on our first box broke. Juliene V was so helpful and prompt— seriously, this is the best service I’ve have experienced in years.

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Sep 24, 2023
Norma
5 out of 5 stars review

Reviewing CS not product

Purchased 2 boxes for my kiddos unfortunately one of them is defective and does not close correctly. I figured I’d be out of luck since I threw away both boxes and receipt (never imagined I’d have issues with either one). Thankfully Gonway S. Has made it right by replacing the defective product! Customer service is great and stand by their product!

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Jul 14, 2023
bupperdoodle
5 out of 5 stars review

Perfect lunch box for our daughter and even me!

We love this Bentgo Kids bento style lunch box! It has been perfect for my daughter since she started using it at age 3 for dinners that we pack and take with us and preschool lunches. Though the individual pockets looks small, they hold a lot, and it is so nice to be able to provide a variety of foods in the 5 sections of the box. It really gives her the freedom to pick and choose her favorites, which helped us overcome a few picky eater stages. I really enjoyed using it myself too as a on-the-go adult charcuterie box. It really has been the best for our family!

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Mar 21, 2023
Lydia
5 out of 5 stars review

Great Customer Service!

One of the shells got stained on the silicone pieces from some pasta sauce. I contacted customer service and they provided me with 2 options to try and remove the stain. Unfortunately, it didn’t come off. So they offered to replace the product no questions asked! They made the process very simple and easy. Wish other companies had excellent service as they have!

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Oct 19, 2023
Dion71
5 out of 5 stars review

BEST WATER BOTTLES FOR KIDS

I've had these cups 8 months now, NO LEAKS! My grandson loves the dinosauer printed ones. He's autistic, so he has bit the straws and broke a cap. I can't go anywhere else. The quality and the customer service is PHENOMENAL! Thank you Bentgo for making your customers a priority.

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Oct 25, 2022
LM27
5 out of 5 stars review

Great kids lunchbox

I bought these for my three and five year old for school.. It's a good size and fits enough food for lunchtime, with no leaks. They can also open and close it on their own (with a little practice for the younger one). Despite our best care efforts, mold developed on the silicone seal after a year. The warranty is real, folks! They are replacing it after a straightforward email exchange. It makes the pricetag worth it, since it can last several years.

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Aug 16, 2022
MaryZ2
5 out of 5 stars review

Love the Customer Service

We purchased one earlier this year and it developed mold on the inside which I couldn't get off. Their customer service was very understanding and is sending a new one for my son. I love how child-friendly these are and my kids love them. Thank you, Bentgo!

Review from Bentgo
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